All of us have come across different messaging apps at some point in our life. From WhatsApp to Instagram chat to Facebook Messenger, we have tried it all at least once.
What is Facebook Messenger?
It is a standalone messaging app and an integrated feature of Facebook. It allows users to send texts, voice messages, images, videos, GIFs, and stickers.
How Do Businesses Use Messenger?
Businesses use Messenger for customer service, chatbot automation, lead generation, and direct marketing. Messenger supports group chats, voice and video calls, payments, and business tools, making it a powerful platform for customer engagement and communication.
With over 1 billion users, Facebook Messenger is a key tool in social media marketing and brand interaction.
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