Frequently Asked Questions
Got a question? We've got answers. If you have some other questions, contact us.
What payment methods do you support?
We accept all major debit and credit cards including VISA, MasterCard, Discover, JCB, American Express, and more.
How long are your billing cycles?
We offer monthly and yearly subscriptions. It depends on your choice. If you choose to pay yearly, you will get 2 months for free.
You can upgrade or cancel your subscription at any time with no further obligation.
Do you offer any discounts for non-profits?
Yes, we want to appreciate and contribute to the efforts of the NGOs and we do so by offering them discounts.
They just have to send their details to [email protected] and we take care of the rest. Learn more here.
What kind of support do you offer?
We provide full support during your time with us.
You can reach out to us anytime on our live chat or email support for any queries, suggestions, and feedback. We also offer phone support for our super and supreme plans.
How do you ensure the safety of my data?
We ensure maximum security of our user’s data. We use official APIs for third party services and use encryption for sensitive data. We don't store financial details like credit card information on our servers.
Our infrastructure is also protected by multiple firewalls and we take our security very seriously. We also have a dedicated team in place to ensure that our product has no issues regarding security.
Our infrastructure is also protected by multiple firewalls and we take our security very seriously. We also have a dedicated team in place to ensure that our product has no issues regarding security.
When will you start charging me?
We offer a 14-days free trial. You will only be charged at the end of the trial period. We won't charge you anything if you cancel during the trial period.
Can I change my plan later?
Yes, you can switch between any plans without having to go through any complex procedure.
You can also upgrade or downgrade your plan anytime as your requirements change.
Can I update my card details?
Yes, you can update or change your card details anytime during your subscription with us.
Can I request a refund?
Generally, we do not accept refund requests.
Can I know about the future updates or your road-map?
You can stay updated about everything that we are working on right now from our road-map.
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