Terms of Service

Services

The primary service would likely include automated posting, scheduling, and management of content across various social media platforms. This could involve tools for planning, drafting, scheduling, and automatically publishing posts to social media platforms.

Analytics and Reporting: The service might provide analytics and insights on social media performance, including metrics like engagement rates, follower growth, and content reach. These insights help users understand the impact of their social media strategies.

Account Integration and Management: The service would allow users to integrate multiple social media accounts, enabling centralized control and management from a single platform.

Collaboration Tools: For team-based social media management, features like role assignments, workflow approval processes, and collaborative content creation might be part of the service.

Customer Interaction Management: This could include tools for managing and responding to customer messages, comments, and interactions across different social media channels.

Security and Compliance: The service would likely include security features to protect user accounts and data, along with compliance tools to ensure that social media activities adhere to relevant laws and regulations.

Support and Training: Provision of customer support, tutorials, and resources to assist users in effectively utilizing the service. Integration with Third-Party Services: The ability to integrate with other tools and services, such as CRM systems, email marketing platforms, or advertising networks.

Regular Updates and Maintenance: Ongoing updates to improve the service, add new features, and ensure compatibility with the latest social media platform updates and trends.

Subcriptions

Some parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.

At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or Glaxosoft LLC cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting Glaxosoft LLC customer support team.

A valid payment method, including credit card, is required to process the payment for your Subscription. You shall provide Glaxosoft LLC with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize Glaxosoft LLC to charge all Subscription fees incurred through your account to any such payment instruments.

Should automatic billing fail to occur for any reason, Glaxosoft LLC will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.

Free Trial

Glaxosoft LLC may, at its sole discretion, offer a Subscription with a free trial for a limited period of time ("Free Trial"). You may be required to enter your billing information in order to sign up for the Free Trial.

If you do enter your billing information when signing up for the Free Trial, you will not be charged by Glaxosoft LLC until the Free Trial has expired. On the last day of the Free Trial period, unless you cancelled your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected.

At any time and without notice, Glaxosoft LLC reserves the right to (i) modify the terms and conditions of the Free Trial offer, or (ii) cancel such Free Trial offer.

Fee Changes

Glaxosoft LLC, in its sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.

Glaxosoft LLC will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.

Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.

Cancellation and Refund Policy

At Glaxosoft LLC, we strive to deliver high-quality social media automation and management services. However, we understand that there may be circumstances under which you need to cancel your subscription. This policy outlines the process for cancellation and eligibility for refunds.

You may cancel your subscription at any time. To cancel, please visit your account settings on our website or contact our customer support team for assistance. Cancellation will be effective immediately.

We reserve the right to suspend or cancel your subscription if there is a breach of our terms and conditions, or for non-payment. We will provide prior notice and an opportunity to remedy the situation before cancellation.

All subscriptions are billed in advance. If you cancel your subscription, you can continue to use the service until the end of your current billing cycle. We generally do not offer refunds for the remaining period of the billing cycle after cancellation.

Refund requests submitted due to exceptional circumstances, such as non-usage of the service or technical issues on our part, will be considered on a case-by-case basis. Please contact our support team to discuss your situation.

If you cancel your subscription before the end of a free trial period, you will not be charged. It is your responsibility to cancel the trial subscription before the trial period ends if you do not wish to continue into a paid subscription.

Approved refunds will be processed to the original payment method used during subscription. The time it takes for the refund to appear in your account may vary depending on your bank or credit card issuer.

If you choose to change to a different subscription plan, the change will take effect at the beginning of the next billing cycle.

Accounts

When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Data Privacy and Security

At Glaxosoft LLC, we are committed to protecting the privacy and security of our users. This section outlines our practices and policies regarding the collection, use, storage, and protection of your data. Our service, designed for efficient social media management, handles sensitive personal and business information, and we understand the importance of safeguarding it.

We collect information necessary to provide our service efficiently. This includes personal information (such as name, email address), social media account details, content preferences, and usage data. Data collection occurs through user inputs, integration with your social media platforms, and cookies used on our website.

The data collected is used primarily to provide and improve our services. This includes facilitating social media management, offering customer support, enhancing user experience, conducting analytics, and for marketing purposes. We also use the data to comply with legal requirements and enforce our terms and conditions.

We employ advanced security measures to store your data safely. Data is stored on secure servers, and we use encryption to protect sensitive information. The duration of storage depends on the nature of the data and the purposes for which it is processed.

To prevent unauthorized access, disclosure, alteration, or destruction of your data, we have implemented robust security protocols. These include the use of firewalls, secure server technology, encryption, and regular security audits. Our team is dedicated to maintaining the highest level of data security.

We do not sell or rent user data. Data sharing is limited to trusted partners who assist in providing our services, legal authorities if required by law, or during business transfers. Any third-party service providers are carefully selected and bound by data protection agreements.

Users have the right to access, correct, delete, or transfer their data. You can manage your data through your account settings or by contacting our support team. We are committed to providing users with control over their personal information.

In the unlikely event of a data breach, we have a response plan to promptly detect, report, and resolve the issue. Affected users will be notified in accordance with legal requirements.

We will inform users of any significant changes to our data privacy and security policies. Notifications will be sent via email or through announcements on our service platform.

Links To Other Web Sites

Our Service may contain links to third party web sites or services that are not owned or controlled by Glaxosoft LLC

Glaxosoft LLC has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that Glaxosoft LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.

Third party services or APIs

By using our service for your YouTube account, you are agreeing to be bound by the YouTube Terms of Service.

Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Indemnification

You agree to defend, indemnify and hold harmless Glaxosoft LLC and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password, or b) a breach of these Terms.

Limitation Of Liability

In no event shall Glaxosoft LLC, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance. Glaxosoft LLC its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

Exclusions

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Delaware, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.