Social Media Ideas for Self-Service

Enhancing the Hotel Guest Experience Through Intelligent Self-Service

The hospitality industry is rapidly embracing self-service technology as hotels look for ways to improve guest satisfaction, reduce front-desk bottlenecks and meet rising guest exp...

Shiji and Rivalry Tech Partnership Reveals an Unexpected Benefit of Self-Service: More Time for Hospitality

A kiosk deployment at Hyatt Regency Savannah drove a 22% rise in marketplace orders and a 24% sales increase, while shifting 72% of transactions to self-service and freeing staff f...

Automated kiosk gives dry cleaning customers 24/7 access

Provisioning for the Agentic Era: How Databricks Built a Self-Serve Infrastructure Vending Machine

At Databricks, our field engineering organization exists to help customers succeed....

Why some self-service deployments fail

Some self-service deployments reduce lines, improve throughput and give customers a convenient way to transact. Others sit unused, generate complaints or eventually disappear from...

Self-Service Portal Design: What Makes People Actually Use It

First self-serve bars of their kind opened at three UK locations

You can get a drink in seconds with pints, spirits and cocktails on offer

Dry cleaner deploys automated kiosk

HotelKey reducing labor with self-check-in kiosk deployments

Dreamcast launches self-service kiosk for faster event ticketing, wristband issuance

Turkish airline rolls out self-check-in kiosks

Convenience store chains turn to self-checkout kiosks

セブンに「セルフ発送機」　レジ経由せず、約10秒で荷物を発送

3ステップ、10秒で完了するという。

セブンイレブン、レジに並ばない「セルフ発送機」導入

セブン-イレブン・ジャパンは、店頭での荷物の発送受付をユーザーが操作して行なう「セルフ発送機」を順次導入する。フリマアプリやオンライン決済で発送するヤマト運輸の荷物が対象。東京都内...

USPS expands self-service at San Luis post office amid delivery concerns

Mercer University adds self-service ordering kiosk to Atlanta campus dining

Self Serve Item Import

You can now manage tabs in the left panel, overflows are handled automatically and users can drag any tab to reorder it, or drag it straight into the drop down to hide it manually....

FCS Solutions Launches FCS1 IRGS to Connect Guest Requests Directly with Hotel Operations

New digital self-service solution gives guests convenient access to hotel services while helping teams manage requests more efficiently

Self-checkout's labor equation goes beyond cutting cashier hours

Self-checkout can reduce the labor devoted to conventional cashiering, increase the number of transactions employees can supervise and free associates for other tasks, but it also...

Should customers pay less when they use a self-checkout?

The supermarkets are saving money through less staff resourcing, but those savings are not being passed on to shoppers.