Social Media Ideas for Self-Service

How dealers can appeal to younger customers with self-service aftersales check-in

A majority of younger car owners would prefer to use a self-service kiosk than speak to staff when checking their car in for aftersales work, research shows.

Shiji and Rivalry Tech Partnership Reveals an Unexpected Benefit of Self-Service: More Time for Hospitality

A kiosk deployment at Hyatt Regency Savannah drove a 22% rise in marketplace orders and a 24% sales increase, while shifting 72% of transactions to self-service and freeing staff f...

Why some self-service deployments fail

Some self-service deployments reduce lines, improve throughput and give customers a convenient way to transact. Others sit unused, generate complaints or eventually disappear from...

Self-Service Portal Design: What Makes People Actually Use It

Colorado library system to open 1st fully self-service branch

Anythink Libraries will open its first fully self-service Express Library on Oct. 28 in the Reunion community of Commerce City, Colorado, according to a press release. The compact...

What separates top self-service performers from laggards?

Discover the practices helping leading retailers improve self-service performance over time.

HotelKey reducing labor with self-check-in kiosk deployments

Dreamcast launches self-service kiosk for faster event ticketing, wristband issuance

Eagle Stop, Good 2 Go, MotoMart launch self-checkout kiosks

Convenience store chains turn to self-checkout kiosks

Avis Singapore introduces kiosks for rental car pickup

Avis Singapore has introduced self-service kiosks that allow eligible customers to collect rental car keys without visiting a staffed counter, according to a press release. The com...

セブンイレブン、レジに並ばない「セルフ発送機」導入

セブン-イレブン・ジャパンは、店頭での荷物の発送受付をユーザーが操作して行なう「セルフ発送機」を順次導入する。フリマアプリやオンライン決済で発送するヤマト運輸の荷物が対象。東京都内...

セブンに「セルフ発送機」　レジ経由せず、約10秒で荷物を発送

3ステップ、10秒で完了するという。

‘Self-service’: Man grabs inspection stick to check his own bag at entry point

A video of a man checking his own bag with an inspection stick used by security guards at entrances went viral. An X (formerly Twitter) user posted a clip showing a man approaching...

Mercer University adds self-service ordering kiosk to Atlanta campus dining

Introducing The Redesign of The InvGate Service Management Self-Service Portal

A question answered on the spot never has to become a ticket. The redesigned self-service portal home page inInvGate Service Management is built to make that the default: theVirtua...

South Carolina library adds self-service laptop kiosk

Кассы самообслуживания впервые стали популярнее обычных — их выбирают 55% россиян

Кассы самообслуживания (КСО) впервые стали популярнее обычных: 55% россиян предпочли бы оплатить покупки самостоятельно, а 40% — с помощью кассира, следует из опроса SuperJob, с ко...

Connecticut police department introduces self-service kiosk for residents

The Norwalk Police Department in Connecticut has introduced a self-service kiosk designed to make non-emergency police services more accessible to residents and visitors, according...

Square launches AI-powered kiosk for QSR's

Square has unveiled Square Kiosk, an intelligent self-service ordering system designed to help quick-service restaurants manage peak-hour traffic, ease staffing pressures and incre...

Modernising Checkout Infrastructure for Motor Dealers and Marketplaces

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Grand Rapids airport launches self-service bag drop system

Sneak Peek Into the Small Business Service Playbook (3 Key Insights) 

Learn how agentic self-service, AI service reps, and customer trust are playing a role for support teams.