Social Media Ideas for Invgate Service Management Updates

Everything InvGate Announced at ENVISION'26: 11 New Features Across Asset Management And Service Management

InvGate announced 11 new features at ENVISION'26, spread across InvGate Asset Management and InvGate Service Management. The list covers plenty of ground: an AI agent that complete...

InvGate Asset Management Now Runs as an MCP Server

InvGate Asset Management now supports Model Context Protocol (MCP) natively. MCP is an open standard that lets AI applications connect to external systems, which means the AI assis...

InvGate Service Management Mentioned in IDC's AI Agents in IT Service Management

InvGate Service Management has been mentioned in IDC's Perspective AI Agents in IT Service Management (February 2026), which examines how AI agents are reshaping the ITSM market.

InvGate in Forrester's ESM Platforms Landscape, Q2 2025

InvGate Service Management has been included as a representative vendor in The Enterprise Service Management Platforms Landscape, 2025, Forrester's overview of 26 vendors in the en...

InvGate Service Management Recognized in Forrester's Knowledge Management Solutions Landscape (2026)

InvGate Service Management has been included as a representative vendor in Forrester's Knowledge Management Solutions Landscape (2026), the firm's overview of the vendors shaping t...

InvGate Named Major Contender by Everest Group

Everest Group, an independent research and advisory firm, has named InvGate a Major Contender in two separate 2026 PEAK Matrix® Assessments. InvGate Service Management was evaluate...

SOTI MobiControl Integration With InvGate Asset Management

A logistics company running 2,000 Android devices across 15 distribution centers manages that fleet through SOTI MobiControl, which pushes apps, enforces policies, and tracks locat...

Introducing The Redesign of The InvGate Service Management Self-Service Portal

A question answered on the spot never has to become a ticket. The redesigned self-service portal home page inInvGate Service Management is built to make that the default: theVirtua...

New Digital Asset Inventory Capabilities in InvGate Asset Management

InvGate Asset Management now tracks certificates, AI agents, automation workflows, and scripts as native Configuration Items (CIs). Each one carries the ownership, lifecycle fields...

Built-in Action Connectors For Workflows in InvGate Service Management

  InvGate Service Management includes a no-code workflow builder that helps teams automate processes such as onboarding, access requests, and offboarding.

Smart Recommendations in InvGate Asset Management: From Visibility to Proactive Decisions 

Over the last few years, we've helped hundreds of organizations build and organize their IT inventories, and design automations that make daily tasks easier. That level of maturity...

InvGate AI Hub: Artificial Intelligence Capabilities For IT Teams

InvGate AI Hub consists of a series of features that enable artificial intelligence for IT teams.

New Database Governance Capabilities in InvGate Asset Management

InvGate Asset Management now governs databases as assets. It discovers instances across five engines, flags the ones running versions their vendor no longer supports, maps what dep...

Exploring InvGate Service Management's No-Code Workflow Builder

Clearworkflowsmake everyday work easier, but only when people can build and use them without friction. A process shouldn’t depend on technical skills or one specific owner to exist...

Introducing Agent Studio and Autonomous Agents in InvGate Service Management

When AI knows how to resolve a ticket, teams still need a way to decide how much it can do on its own. Today, that often means choosing between keeping a human in charge of every a...

AI And Knowledge Management in InvGate Service Management: Full Guide

A knowledge base is only as useful as it is current, and keeping it current has always been the hard part. Knowledge stays trapped inside resolved tickets, documentation falls behi...

InvGate Asset Management Agent: What it is, How it Works, And How to Deploy it

The InvGate Asset Management Agent is a lightweight piece of software that runs on your endpoints to collect essential hardware and software data. Organizations use it to keep inve...

Faveo Releases v9.4.3.7 with Enhanced Agent Management and SLA Insights

Faveo v9.4.3.7 brings smarter agent management, advanced SLA insights, simplified migration, improved search, and a more consistent support experience for efficient helpdesk and se...

Physical Asset Audits With InvGate Asset Management

InvGate Asset Management now runs physical asset audits from a phone, a tablet, or a Radio Frequency Identification (RFID) scanner, and every scan is checked against the asset reco...

Request Management Software: 9 Tools for Service Requests (2026)

IT teams often struggle with service requests that pile up without a good system. This leads to delays and frustrated users. Request Management software helps teams process and tra...

Milvus Alternatives: 9 ITSM Options for 2026

Milvus is an IT management and help desk platform used mainly by small IT businesses and MSPs (Managed Service Providers) to centralize tickets, automate SLAs, and control asset in...

Enterprise Service Desk: What Changes at Scale (And What to Look For)

InvGate Asset Management Ranks First in Gartner Peer Insights For Hardware Asset Management Tools

As of August 2026, InvGate Asset Management appears first in Gartner Peer Insights’ listing for Hardware Asset Management Tools. That position comes from the ratings and reviews IT...

How to Manage Work Inside a Ticket With Tasks in InvGate Service

A new hire's onboarding request looks like one ticket, but it's rarely one job. IT needs to provision a laptop and set up accounts, facilities needs to prepare a desk and badge, an...