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Mike Stoecklein recalls a story secondhand. It was, he thinks, at one of the last four-day seminars W. Edwards Deming ever gave. Deming was frail by then. Someone later told Mike t...
Quality giants like Joseph M. Juran, W. Edwards Deming and Armand V. Feigenbaum ushered in the era of total quality management (TQM) movement about seven decades ago.
Two questions from a few Toyota mentors — and the Deming idea behind them. You can usually feel it before you can name it. The improvement meeting that used to feel alive is now… p...
A hospital VP I worked with once told her board the number of infections had dropped from 4 to 3. She got a small round of congratulations. The next quarter, it went to 5, and she...
Some Hazardous Ideas And why they are wrong Donald J. Wheeler Thu, 05/28/2026 - 12:03 Off...
When Things Go Wrong What happens next Donald J. Wheeler Mon, 04/20/2026 - 12:03 Off...
The Expanding Role of Design of Experiments in Modern Manufacturing Operational excellence as a strategic growth imperative Quality Dige...
Manufacturing has always required thoughtful planning. What sets today apart is the increased complexity we face.
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