Latest updates for Customer Insights

Fresh curated links around Customer Insights are collected here so marketers can spot useful updates and turn timely ideas into posts faster.

Recent items include:

  • How Brand Leaders Turn Customer Insights Into Marketing Impact
  • How Can Actionable Customer Insights Transform Your Business?
  • Insights-Driven Marketing: Bridging the Data-Creative Divide

Post angles to try

Share the most useful takeaway for your audience.
Turn one article into a quick practical checklist.
Ask your audience how this shift affects their work.
Turn angles into scheduled posts

Fresh articles and ideas

Recent curated links from global sources. Generate one free draft from any story, then use SocialBu to schedule and refine your content calendar.

contentmarketinginstitute.com /3 days ago

How Brand Leaders Turn Customer Insights Into Marketing Impact

Too many marketers treat research as a rubber stamp for their planned campaigns. Chime, Lincoln Financial, and Eaton used customer insights from the start, and it made all the diff...

Read source
smallbiztrends.com /1 week ago

How Can Actionable Customer Insights Transform Your Business?

Discover how actionable customer insights can revolutionize your business strategy, enhance customer satisfaction, and drive growth. Unlock the potential of data-driven decision-ma...

Read source
contentmarketinginstitute.com /3 weeks ago

Insights-Driven Marketing: Bridging the Data-Creative Divide

Read source
learn.g2.com /3 weeks ago

Feedback Analytics: Why Insights Still Don’t Drive Action?

Key findings on feedback analytics in 2026 Feedback collection is outpacing feedback action. According to G2's analysis of 10,500+ verified Feedback Analytics reviews and cat...

Read source
hbr.org /1 week ago

What Is Customer Data Actually Telling You?

<p>Use science, not intuition, to answer this question.</p>

Read source
smallbiztrends.com /1 month ago

7 Key Insights From Shopper Behavior Analysis You Can’t Ignore

Discover the essential insights from shopper behavior analysis that every retailer should know. Uncover key trends and strategies that can enhance customer engagement and boost sal...

Read source
marketingdive.com /1 month ago

Understand your people before your data loses relevance

More data isn’t the answer. Understanding the people behind it is what drives better decisions.

Read source
contentmarketinginstitute.com /1 month ago

Insight to Impact Marketing Forum: Consumer Insights

Thursday, September 3, 2026 | 1:00 PM EST / 10:00 AM PST | Free Webinar

Read source
salesforce.com /1 month ago

Meet Service Insights: Agentic Analytics Built for Service Teams Powered by Tableau Next

Discover how Service Insights elevates interactions and accelerates resolutions with purpose-built, AI-powered insights in your flow of work.

Read source
contentmarketinginstitute.com /1 week ago

Courage, Curiosity, and Care — What It Takes To Turn Insight Into Impact

More than 2,500 marketers gathered in Denver for the first Insight to Impact conference. Here is what speakers from P&G, Crocs, the Denver Broncos, Novartis, and other brands s...

Read source
retailcustomerexperience.com /3 days ago

Price, discount rank tops in consumer purchasing decisions

Consumers want value when shopping and pricing and discounts are top of mind, according to a report from Wunderkind and Cordial. "The Customer Marketing Gap," a report examining wh...

Read source
smallbiztrends.com /1 week ago

Salesforce Acquires Listen Labs to Revolutionize Customer Insights with AI

Discover how Salesforce's acquisition of Listen Labs is set to transform customer insights through advanced AI technology, enhancing data analytics and driving business success.

Read source
smallbiztrends.com /1 month ago

SurveyMonkey Unveils New Insights Tool for Timely Business Decisions

Discover how SurveyMonkey's new Insights Tool empowers businesses to make timely and informed decisions. Explore its features, benefits, and how it can transform your data into act...

Read source
martechseries.com /1 month ago

Marvin Launches Live Intercept, Bringing Voice-to-Voice AI-Moderated Research Inside the Digital Customer Experience

The new product captures in-the-moment feedback inside products and websites and connects it with a company’s existing customer knowledge. Marvin, the customer insights platform us...

Read source
hbr.org /3 weeks ago

Are You Hearing What Your Customers Are Telling You?

<p>Most companies don’t lack customer information, but rather the ability to pull out the data that truly matters.</p>

Read source
socialmediatoday.com /4 weeks ago

LinkedIn shares insights into key B2B buying behaviors

The data suggests that marketers should enact promotions with longer lead-in promotions to tap into early discovery.

Read source
newswire.com /1 day ago

Voxpopme & MRII Launch the 2026 State of Insights Report

See how 126 senior insights leaders use AI, protect data quality, and prove impact, and where your expert judgment matters most in the year ahead.

Read source
housingwire.com /1 month ago

How DRB uses customer intel to connect land, product, and sales

DRB sales and marketing spans research, digital journey, sales, and realty, tying customer insights to land and product

Read source
learn.g2.com /1 month ago

AI in Audience Intelligence Platforms: What 600+ Verified G2 Reviews and 3 Leading Vendors Reveal

Key Findings Search and summarization lead AI usage. According to G2’s analysis of 600+ verified Audience Intelligence reviews, these were the most mentioned AI capabilities...

Read source
martechseries.com /1 month ago

Insider One Introduces Agent Oneâ„¢, the Self-Optimizing Intelligence System for Autonomous Customer Engagement

Agent Oneâ„¢ combines Agent One Teams and Agent One Audiences into a natively connected two-sided intelligence system where every interaction strengthens the next decision. Insider...

Read source
fastcompany.com /1 day ago

Your customers have a shelf life

Most companies would never build a five-year financial plan using five-year-old market data. Yet when it comes to customers, organizations routinely make major decisions based on a...

Read source
inogic.com /3 weeks ago

Web tracking and personalization overview (Customer Insights Data) – (Preview)

Web tracking and personalization in Dynamics 365 Customer Insights – Data (Preview) enables organizations to track website interactions from anonymous and known visitors. This data...

Read source
kioskmarketplace.com /3 weeks ago

Behavior-Led Innovation: How Consumer Behavior Drives the Future of Retail

Retail innovation starts with the customer. As shopping behaviors evolve, they reshape expectations and influence how retailers design experiences and operations. This eBook explor...

Read source
databricks.com /3 weeks ago

Connecting customer context to measurable ROI with agentic marketing

Marketing leaders today face greater complexity than ever before. They work with...

Read source

Turn fresh research into a full content calendar

Use SocialBu to discover ideas, generate post drafts, and schedule them across your social channels.

Sources covering Customer Insights

feeds.feedburner.com

Recent coverage from public sources
Public source

feeds.harvardbusiness.org

Recent coverage from public sources
Public source

feeds.hbr.org

Recent coverage from public sources
Public source

contentmarketinginstitute.com

Recent coverage from public sources
Public source

learn.g2.com

Recent coverage from public sources
Public source

martechseries.com

Recent coverage from public sources
Public source