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New launches of Decisioning Studio Go, Agentic Standards, Operator Connect and conversational AI deliver powerful capabilities to automate real-time customer journey decisioning Br...
The platform unifies every signal across web, mobile, conversations, LLMs, and agents — turning them into predictions that drive action across the full workflow, from design to tes...
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Key Findings Search and summarization lead AI usage. According to G2’s analysis of 600+ verified Audience Intelligence reviews, these were the most mentioned AI capabilities...
Agent Oneâ„¢ combines Agent One Teams and Agent One Audiences into a natively connected two-sided intelligence system where every interaction strengthens the next decision. Insider...
Wavelength doesn’t just surface the right move, it makes it. Built on 500+ signals from each business’ own account, Active Intelligence now drives a 75% higher engagement rate Most...
Agent Email is purpose-built infrastructure that lets AI agents receive, understand, and answer inbound email at scale—keeping replies threaded in Gmail and Outlook, grounding answ...
New AI orchestration identifies customer trends faster, automates manual work, and delivers more connected customer experiences Emplifi, a leading Autonomous CX platform for enterp...
Our inbound AI agent has had 17,000 conversations with prospects in the last 12 months and booked about 600 meetings for SaaStr AI Annual 2026. And for 2027, it’s running almost 2...
Rajeev Rastogi, Vice President of Machine Learning at Amazon, highlighted the rise of agentic AI in the enterprise operating layer. Anand Jain of CleverTap explained why marketing...
Unified feedback platform delivers a seamless experience across channels, bringing answers, guiding actions and moving work between systems Alchemer announced Alchemer Iris, its AI...
One platform for AI agents, CCaaS, ticketing, workforce management, quality and knowledge — live in 30 days and continuously self-improving Crescendo launched Crescendo Customer Ex...
New responsible AI features bring enhanced transparency and governance to AI-powered marketing
Fall Product Release introduces native RCS, Nova Conversations, Integrations Hub, and new Agents that connect customer data, conversations, and intelligence in one continuous learn...
AI Gateway for Advertising (preview) brings governed MCP integrations for Meta and TikTok to Cortex Agents — combining enterprise data with live platform signals.
This session celebrates a new Fast Company recognition program: Fast Company Pacesetters. These are executives who are innovating at the intersection of AI, technology, and the cus...
Consumers using AI engage with brands’ offers at a higher rate than non-AI traffic and generate more revenue per visit, a survey from Adobe found.
AAI is taking its advanced agency analytics further, using artificial intelligence to turn data into clearer insights for agency owners. WESTMINSTER, Colo., October 19, 2026: Affor...
The 28-year-old email marketing company says its competitors built chat layers on rigid templates. So instead, it chose to benchmark against frontier AI tools. AWeber released its...
Independent agencies are adopting AI fast, but mainly for marketing. Applied is promising far deeper automation.
Managing marketing strategies has never been more challenging or rewarding for professionals. Businesses face increasing expectations to deliver The post Automated Email Marketing...
This session celebrates a new Fast Company recognition program: Fast Company Pacesetters. These are executives who are innovating at the intersection of AI, technology, and the cus...
Thursday brought Accor launching ALL Concierge across 1M+ pilot conversations in 11 languages on five platforms including WhatsApp, a four-party study finding 54% of travelers use...
Company introduces new AEO Agent to help marketers influence how agents discover and recommend their brands Demandbase, the pipeline engine for AI GTM, announced the launch of thre...
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