The Role of Operational Luxury in Hospitality
Operators at luxury properties are prioritizing "operational luxury," investing in behind-the-scenes systems and technology that ensure consistent, frictionless guest experiences a...
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Operators at luxury properties are prioritizing "operational luxury," investing in behind-the-scenes systems and technology that ensure consistent, frictionless guest experiences a...
Hotels can balance rising wages and operational costs through predictive analytics, labor management systems, tiered service models, and continuous staff training.
A structured guide covering training schedules, budget allocation (2-5% of revenue), LMS platforms, and case studies showing up to 45% turnover reduction and 2.5x ROI within 18 mon...
Loews Hotels is expanding its Oracle technology stack with OPERA Cloud Distribution and Loyalty modules, giving properties a unified platform for rates, inventory, guest recognitio...
A podcast episode exploring how Kenilworth Hotel used Eccobell's Belle platform, deployed via in-room QR codes in August 2025, to shift front desk workload from admin tasks to genu...
H1 2026 global hotel performance was driven by ADR growth rather than occupancy gains, with shrinking booking windows, shorter stays, and rising guest expectations reshaping commer...
ATLANTA, Georgia, and BIRMINGHAM, Alabama—Otelier announced that Highline Hospitality Partners (HHP) has selected Otelier to centralize and normalize financial and operational data...
A detailed framework for managing hotel opening budgets, covering stabilization timelines of 36-48 months, comp set forecasting, pricing tactics, KPI tracking, and common financial...
A two-part series on designing executive education programmes for international luxury resorts, built around critical cross-departmental decisions rather than generic management co...
A practical guide for hotel owners approached by international operators, covering JV structuring, governance, financing, management agreements, and exit planning.
As hotel portfolios grow, maintaining consistent execution of operational standards across properties and shifts becomes harder, requiring visibility tools beyond training manuals...
A comprehensive overview of modern hotel HR covering talent acquisition, training, engagement, retention strategies, and digital transformation tools like HRIS and ATS.
Highline Hospitality Partners, with 21 hotels and $1.7B in assets under management, will use Otelier to centralize financial and operational data across its portfolio and accelerat...
Hotels' built-in features of privacy, anonymity, and rapid turnover make them vulnerable environments for trafficking, and the article argues that leadership and operational system...
Wednesday brought hospitality.today's warning that Booking Holdings is unifying its B2B wholesale operation to resell hotel net-rate inventory across bank apps, airline checkouts,...
OTH Hotels Resorts adds Heritage Hotel Conference Center in Southbury, CT and DoubleTree by Hilton Binghamton to its portfolio, marking its first management contracts in Connecticu...
AUSTIN, Texas—Loews Hotels & Co announced that it is adding Oracle OPERA Cloud Central services to enhance distribution and guest recognition at its properties across t...
The GM of Hilton Anaheim shares how a full-property renovation was used to align design, technology, and team performance, showing that operational efficiency, not aesthetics alone...
There is a familiar rhythm in many hotels that few operators would describe as ideal. A guest arrives early, but their room is not ready because housekeeping
WILLIAMSBURG, Virginia—OTH Hotels Resorts announced the addition of two East Coast properties to its third-party management portfolio. Heritage Hotel & Conference Center in Sou...
Hoteza's two-way integration with Shiji Daylight PMS automates data exchange for online check-in, room changes, folios, and guest profiles, cutting manual front-desk work across 1,...
JLL data shows luxury hotels with prestige restaurants post 6.7pp higher occupancy and 18.6% more RevPAR, as 60% of luxury travelers now prioritize hotels with great dining.
The Park Hotels has appointed Sohil Bhargava as director operations for its upcoming hotel currently in the pre opening phase With over 11 years of experience in luxury hospitality...
An executive does a Sydney hotel brand swap and EVT bolsters business in Asia in this week’s round-up. The post Key Appointments: 25hours Hotel, EVT appeared first on Hotel Manage...
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