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You’ve been here before. A defect surfaces and brings a critical project to a halt.
You know the feeling in the conference room when the team finally lands it. The fishbone is covered in sticky notes. You've worked through five whys, or ten, or fifteen. Somebody o...
The post below was written by Gemba Academy Master Black Belt Candidate Noah Waech. Noah was also recently on our podcast. Thank you for sharing your knowledge with us, Noah! Roo...
Here's the most famous example of root cause analysis in the Lean world, from Taiichi Ohno's book on the Toyota Production System. You've seen it in training decks, conference talk...
Earlier in the week, I met with Victoria (not her original name) who quit her seafaring career because she was traumatised by an accident. On the day of the accident, she was onboa...
LinkedIn Draft — Workflow (2026-05-19) A hard-earned rule from incident retrospectives: Incident RCA without a data-backed timeline is just a story you told yourself Most pos...
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