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A new manager went to Joe Swartz, then Director of Business Transformation at Franciscan St. Francis Health, with a problem. Kaizen was taking her about a day a week. Was that norm...
Every continuous improvement professional has heard some version of the same complaint. "We ran a great kaizen event. We came back ninety days later, and people were doing the...
Nearly two million improvement proposals in a single year. Ninety-seven percent implemented. That doesn't sound like the suggestion-box model most organizations know. It sounds lik...
Most improvement work starts with a process someone can see: the steps their team follows, the metrics on their board, the problems in their inbox. That's where it should start....
Image One of the great things about Scrum that is not talked about enough is the fact that — done well — Scrum is an engine for continuous improve...
On a factory table in Japan, in December 2019, there was a binder. White cover, the word KAIZEN in big orange letters, a photo of cherry blossoms underneath. Inside the front cover...
Continuous improvement asks people to change how they work. Not once -- continuously. New standards, new processes, new tools, new ways of measuring. For leaders, this feels lik...
You finish the project. The numbers look good. Your process is faster, your team is relieved, and you move on to the next thing. Then, twenty minutes into the next meeting, some...
Most explanations of DMAIC read like textbook chapters. Here's what the framework looks like, here's what each phase does, here are some generic examples. Useful for understanding...
Image Watch a team run its retrospective for a few sprints and a pattern shows up. The same two or three sticky notes return every time. Communicat...
A colleague recently told me about his son, who is in his late twenties and works as an IT specialist, spending much of his day seated behind a desk. His routine consists of long w...
The professionals who improve most consistently aren't doing more. They're thinking about a smaller number of things in a slightly different way.
RecapIn the last post we saw how implementing a strict, rigorous definition of "Done" is a driver for change. Putting a lens over quality encourages team members to scrutinize thei...
Webinar preview Most CI and operational excellence leaders have lived this. The strategy is sound. The methodology is in place. People have been trained, the boards are up, the hu...
How to Foster Incremental Innovation at Work Small steps, big results Mark Hembree Wed, 07/08/2026 - 12:03...
Discover the concept of continuous improvement in lean methodologies and understand its significance in enhancing efficiency and productivity. Explore practical insights and strate...
The standard story about why improvement initiatives fail goes like this. The team designs the change. The team plans the rollout. The team communicates the change. And then people...
Every organization thinks it understands its customers. Most are working from a mix of outdated assumptions, secondhand reports, and the loudest complaint from last week. That g...
When a nurse comes to Jackie with an idea, her response is always the same: "Did you put that in KaiNexus?" That's it. No form to fill out. No meeting to schedule. No waiting to...
Ask a team what they're working on improving, and you'll usually get a metric. Reduce wait times by 15%. Increase first-pass yield to 98%. Cut cycle time in half. These are goals....
Search "best continuous improvement software," and you'll find roughly forty pages of "Top 10 CI Software for 2026" articles. Click into any five of them. You'll notice a pattern.
CASE STUDY When Local Improvement Wasn't Enough How St. Clair Hospital scaled a Lean culture across 2,400 employees with a two-person improvement team At a glance 328-bed in...
Lynn Kelley had rolled out big organizational changes across 32 countries at Textron. She'd worked with Bell Helicopter, Cessna Aircraft, EZGO Golf Cars, and automotive plants a...
A lot of organizations hold off on continuous improvement software for the same reason: “We’re not ready. Our culture needs work first.”This is a reasonable instinct, but it gets t...
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