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The hospitality industry is a people-focused business where professional attitude and behavior are just as important as technical skills. Hotels, restaurants, resorts
Hotel Manager Marsela Loulai, who rose from waitress to hotel manager, argues the industry must engage colleges to reframe hospitality as a genuine career, not a stopgap job.
So, you spent four years learning everything about a hospitality career and tourism, public houses, and dealing with problem clients. What can you do with that knowledge if you cho...
Reflecting on a career that began as a bellhop, Dr Michael A. Kruesi argues that, while AI automation is making the labour market increasingly uncertain, hospitality still offers y...
The hospitality industry is a finely tuned system where service, efficiency, and presentation work hand in hand. Guests may only see the polished front of house, the warm welcome,...
In Canada, full-service restaurants now represent a significant share of the hospitality landscape. In May 2025 alone, full-service restaurant sales reached $8.5 billion, reinforci...
Practical recommendations are focused on creating conditions hospitality businesses need to invest, grow and create rewarding careers.
Food on a platter at John Lewis in London.
In an age of AI and automation, the ability to make people feel understood is becoming a defining leadership skill.Think of the last time a business made you feel genuinely welcome...
A research-informed opinion piece ranks 10 favourable and 10 challenging countries for hospitality operators, arguing tax rates alone are poor predictors of where a business will t...
A front desk associate at Newport Hospitality Group's Hampton Inn Jacksonville Beach is profiled for acts of compassion that turned one-time guests into lasting relationships.
UrVenue, a hospitality technology company that enables venues, hotels and resorts to sell, operate and distribute experience inventory
A new webpage has been launched to encourage people to consider careers in Bristol’s vibrant hotel sector and give businesses an opportunity to highlight their... The post New Webp...
For hospitality operators, the cruise market represents more than passengers stepping ashore for a day.
AA Hotel & Hospitality Services has revealed the winners of its 2026 awards, honouring the exceptional accomplishments of British hospitality professionals. The post Industry S...
Some of the biggest names in UK hospitality have committed to offering up to 100,000 opportunities to young people who are not in employment, education or training (NEET) over the...
Hospitality workers were recognized by state officials and industry leaders on National Hotel Workers Day, on Tuesday, Sept. 1.
UKHospitality has announced the launch of new guest safety principles for accommodation providers. The post UKHospitality Launches New Guest Safety Principles For Accommodation Pro...
Introduction In today’s dynamic world, creating exceptional guest experiences is paramount across various industries. Hospitality and catering services stand at the forefront of th...
Hotel & Hospitality Expo Saudi Arabia will return to Riyadh from 15–17 September 2026, with the Ministry of Tourism confirmed as Strategic Partner for the 2026 edition.
H1 2026 global hotel performance was driven by ADR growth rather than occupancy gains, with shrinking booking windows, shorter stays, and rising guest expectations reshaping commer...
Travel is not a soft line item in the American economy; it is one of the largest engines we have. In 2025, travelers in the United States spent $1.4 trillion directly, producing $3...
Hospitality's insolvency rate is 3.3 times that of the average New Zealand business.
Cincinnati, Ohio-based Hospitality Visual Group (HVG) is a recently debuted visual media company focused on the hospitality industry, creating website and booking channel imagery,...
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