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A podcast episode exploring how Kenilworth Hotel used Eccobell's Belle platform, deployed via in-room QR codes in August 2025, to shift front desk workload from admin tasks to genu...
Hospitality's greatest advantage remains human connection. By reducing operational friction and freeing teams to focus on guests, read on to learn how new technologies are helping...
Discover how Lodging and Hospitality Management uses Cisco Meraki to deliver seamless guest Wi-Fi, enhance security with AI smart cameras, and streamline IT operations for a flawle...
Digital guest directories, accessible via QR code without an app, reduce front desk load, enable real-time promotions, and drive ancillary revenue across dining, spa, and local exp...
The hospitality industry is rapidly embracing self-service technology as hotels look for ways to improve guest satisfaction, reduce front-desk bottlenecks and meet rising guest exp...
A luxury hotel GM with 20+ years of experience argues AI amplifies rather than replaces hospitality professionals, citing Hilton's AI Planner, Be My Eyes partnership, and operation...
Dragonfly Strategists CEO Caryl Helsel argues independent hotels should prioritize intuitive, connected technology that reduces screen time and frees staff to deliver genuine hospi...
The hotel industry is experiencing a dynamic transformation as modern technology bridges the gap between digital convenience and premium guest experiences. CAMO Hospitality, an inn...
The GM of The Gallivant, a MICHELIN-key boutique hotel in East Sussex, explains how independents can outmaneuver chains using agile tech stacks, AI tools, and fast iteration cycles...
Sunborn London GM Francisco Ventura cut check-in time from 8 to 1 minute by shifting registration and payments to pre-arrival, freeing staff to focus on genuine guest interactions.
A comprehensive overview of modern hotel HR covering talent acquisition, training, engagement, retention strategies, and digital transformation tools like HRIS and ATS.
Monday brought the first brand-side answer to Friday's Google launch. Hilton put an AI Planner on its own site and app, joined Google's AI Mode with Honors Points redemption, added...
An explainer on building adaptable hotel technology architectures, arguing that connectivity governance, API depth, and data ownership matter more than the number of integrated sys...
The article argues that web-first contactless technology, including browser-based check-in and native wallet digital keys, outperforms hotel apps by eliminating download friction a...
Canary Technologies co-founder Harman Singh Narula discusses building a guest-centric hotel tech stack, the company's origin story, and AI's impact on hotel roles and operations.
A breakthrough in eco-friendly digital signage, enabling fully flexible, cable-free communication across hotel properties.
Westgate Resorts' Mark Waltrip argues that financial metrics alone don't define hospitality success, outlining how embedding philanthropy and people-first values into operations bu...
In Canada, full-service restaurants now represent a significant share of the hospitality landscape. In May 2025 alone, full-service restaurant sales reached $8.5 billion, reinforci...
Operators at luxury properties are prioritizing "operational luxury," investing in behind-the-scenes systems and technology that ensure consistent, frictionless guest experiences a...
Hospitality has never lacked information. Hotels generate a continuous stream of data, such as pricing charts and operational reviews. The larger challenge has been turning that in...
Wednesday brought hospitality.today's warning that Booking Holdings is unifying its B2B wholesale operation to resell hotel net-rate inventory across bank apps, airline checkouts,...
Monday opened the week with hospitality.today's argument that OTAs, wholesalers, luxury advisors, and AI platforms each capture a piece of the guest relationship leaving hotels wit...
See how Trevo’s self-service kiosks meet SABA Hospitality’s digital compendium, mobile ordering and AI concierge - delivering one connected guest journey
Dream Inn Santa Cruz's Director of Sales and Marketing shares how human-led reservations, pre-arrival outreach, and storytelling convert OTA visitors into direct bookers and build...
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