Latest updates for #Digitalhospitality

Fresh curated links around #DigitalHospitality are collected here so marketers can spot useful updates and turn timely ideas into posts faster.

Recent items include:

  • Hospitality Marketing Campaigns Getting Guest Engagement Right
  • More Attention for Guests: The Human Side of Hospitality AI
  • Why great guest experiences start before check-in

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digitalagencynetwork.com /1 month ago

Hospitality Marketing Campaigns Getting Guest Engagement Right

Nobody chooses a destination simply for a place to rest—they choose it for the experience, where travel, celebration, spa days, and personal well-being effortlessly converge. The s...

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hotelmanagement.com.au /4 weeks ago

More Attention for Guests: The Human Side of Hospitality AI

Hospitality's greatest advantage remains human connection. By reducing operational friction and freeing teams to focus on guests, read on to learn how new technologies are helping...

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hospitalitynet.org /1 month ago

Why great guest experiences start before check-in

Dream Inn Santa Cruz's Director of Sales and Marketing shares how human-led reservations, pre-arrival outreach, and storytelling convert OTA visitors into direct bookers and build...

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hospitalitynet.org /2 weeks ago

Why most hotel guest directories are outdated and how to improve them

Digital guest directories, accessible via QR code without an app, reduce front desk load, enable real-time promotions, and drive ancillary revenue across dining, spa, and local exp...

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hospitalitynet.org /3 weeks ago

You Own the Resort but Not Its Guests, Gen Z Finds Hotels Through Influencers Not Search, Your Five Hotel AIs Have Never...

Monday opened the week with hospitality.today's argument that OTAs, wholesalers, luxury advisors, and AI platforms each capture a piece of the guest relationship leaving hotels wit...

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hospitalitynet.org /1 month ago

Recognising hospitality vs hotel admin

A podcast episode exploring how Kenilworth Hotel used Eccobell's Belle platform, deployed via in-room QR codes in August 2025, to shift front desk workload from admin tasks to genu...

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hospitalitynet.org /1 month ago

Remington Hospitality Builds Centralized In-House Social Media Division Across Portfolio

Remington Hospitality's centralized in-house social media team has generated $3M+ in attributable revenue and a 37:1 return on ad spend across its hotel portfolio since launch.

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hospitalitynet.org /1 month ago

The Hotel Guest Journey No Longer Starts with Google

Travelers now discover hotels via TikTok, Instagram, and AI tools like ChatGPT before ever reaching a hotel website, forcing marketers to build presence across multiple platforms.

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hospitalitynet.org /1 month ago

The Heart of Hospitality: A Deep Dive into Modern Hotel Human Resources

A comprehensive overview of modern hotel HR covering talent acquisition, training, engagement, retention strategies, and digital transformation tools like HRIS and ATS.

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insights.ehotelier.com /4 weeks ago

Remington Hospitality builds centralized in-house social media division across portfolio

Remington Hospitality, an innovative and dynamic top-rated third-party hotel management company, announced today the results of a strategic shift that established

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blogs.cisco.com /1 month ago

Elevating the Guest Experience: How LHM Tackles the Device Explosion

Discover how Lodging and Hospitality Management uses Cisco Meraki to deliver seamless guest Wi-Fi, enhance security with AI smart cameras, and streamline IT operations for a flawle...

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hospitalitynet.org /4 weeks ago

Why Simplicity Is Becoming Hospitality’s Biggest Competitive Advantage

Dragonfly Strategists CEO Caryl Helsel argues independent hotels should prioritize intuitive, connected technology that reduces screen time and frees staff to deliver genuine hospi...

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hospitalitynet.org /1 month ago

When AI Serves the Guest, Hospitality Wins

A luxury hotel GM with 20+ years of experience argues AI amplifies rather than replaces hospitality professionals, citing Hilton's AI Planner, Be My Eyes partnership, and operation...

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chriscruises.com /3 weeks ago

Innovative Hospitality Platform Elevates In-Room Dining Experiences

The hotel industry is experiencing a dynamic transformation as modern technology bridges the gap between digital convenience and premium guest experiences. CAMO Hospitality, an inn...

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hospitalitynet.org /1 month ago

How small hotels can use technology to outpace chains

The GM of The Gallivant, a MICHELIN-key boutique hotel in East Sussex, explains how independents can outmaneuver chains using agile tech stacks, AI tools, and fast iteration cycles...

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hospitalitynet.org /1 week ago

The Connected Hotel: Building a Technology Stack That Can Evolve

An explainer on building adaptable hotel technology architectures, arguing that connectivity governance, API depth, and data ownership matter more than the number of integrated sys...

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hospitalitynet.org /1 month ago

Lodging Interactive Launches Celebrations Hub and Drives Untapped Social Event Revenue

Lodging Interactive's Celebrations Hub connects social media content to dedicated landing pages and lead capture forms, targeting smaller milestone events like reunions, showers, a...

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insights.ehotelier.com /3 weeks ago

Is your hotel ready for AI search? The new rules of guest discovery

For years, hospitality marketers built their digital strategies around a familiar assumption: when someone wanted to book a hotel, they opened Google

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hospitalitynet.org /4 weeks ago

Beyond the App Download: How to Build a Frictionless Guest Journey with Web-First Contactless Technology

The article argues that web-first contactless technology, including browser-based check-in and native wallet digital keys, outperforms hotel apps by eliminating download friction a...

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hospitalitynet.org /1 day ago

Why Your Digital Reputation Is Your Best New Sales Tool

A hospitality sales strategist argues that digital reputation now functions as a pre-sales tool, with buyers forming opinions via LinkedIn, podcasts, and AI long before any direct...

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hospitalitynet.org /1 week ago

Hilton Wires Into Google, ChatGPT and Claude, Airbnb Brings 650 Million Accounts to Hotels, Bad Records Keep You Out of...

Monday brought the first brand-side answer to Friday's Google launch. Hilton put an AI Planner on its own site and app, joined Google's AI Mode with Honors Points redemption, added...

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lodgingmagazine.com /1 month ago

The Leadership Challenge Behind Hospitality’s Technological Transformation  

Hospitality has never lacked information. Hotels generate a continuous stream of data, such as pricing charts and operational reviews. The larger challenge has been turning that in...

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hospitalitynet.org /4 weeks ago

Beyond Occupancy: Building Profit, Purpose, and Legacy in Hospitality

Westgate Resorts' Mark Waltrip argues that financial metrics alone don't define hospitality success, outlining how embedding philanthropy and people-first values into operations bu...

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insights.ehotelier.com /1 month ago

Guests are spending, AI is watching, and Hospitality is free: notes from HSMAI

I spent June 16-17 at the HSMAI Commercial Strategy Conference in San Antonio, where Sales, Revenue Management, and Marketing

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Sources covering #Digitalhospitality

blogs.cisco.com

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digitalagencynetwork.com

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insights.ehotelier.com

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lodgingmagazine.com

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chriscruises.com

Recent coverage from public sources
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hospitalitynet.org

Recent coverage from public sources
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