Search results for Consumer Intelligence

From Insight to Advantage: Using Primary Research & AI for Better Competitive Intelligence

Competitive intelligence has long depended on secondary research like annual reports, investor presentations, media coverage, analyst notes, regulatory filings, and market reports....

More consumers tapping AI when looking for a deal

Consumers don’t want more AI – they want retailers to understand them

Shopping could soon become significantly less frustrating for consumers, as a customer intelligence platform becomes available to retailers for the first time – promising to help b...

Voice of Customer Best Practices in Insurance

TL;DR Collecting feedback right after a real interaction, such as First Notice of Loss (FNOL), claims resolution, renewal, or cancellation, is far more useful than sending...

NIQ Launches Ask Arthur Chat to Expand Access to Consumer Insights Through AI

As demand grows for faster, more accessible insights across the retail and consumer goods industries, NielsenIQ (NIQ), a global leader in consumer intelligence, announced the launc...

What customers consider when using AI to shop

The vast majority of consumers say it’s important to recognize the seller or merchant and check customer reviews before purchasing, a PSE Consulting survey found.

The Intelligence Pipeline: How AI Is Transforming Relationship Signals Into Revenue Opportunities

Across practices, offices, and partner relationships, firms operate with limited visibility into where meaningful connections exist and when those connections signal real business...

Is “Surveillance Pricing” Good Business Or A Bad Idea?

Pricing Gets Personal At JetBlue A JetBlue customer posted on X: “A $230 increase on a ticket after one day is crazy. I’m just trying to make it to a funeral.” The airline replied,...

The State of Brand Intelligence in 2026 (Based on G2 Data)

TL;DR: Everything You Need to Know About Brand Intelligence in 2026 The primary challenge in brand intelligence is no longer analytics sophistication but channel coverage. As...

The smarter alternative to discounting: What your customer data can tell you

When shoppers are watching every dollar and you need to maintain sales, slashing prices may not be the safest move.

The 4 Vision Pillars of Cotality’s Product Innovation

There’s a big difference between data and intelligence. Data is facts and metrics, waiting for context. Intelligence is always relevant, actionable insight that points you toward i...

Voxpopme Introduces Compass, an AI Research Agent for Enterprise Customer Intelligence

Voxpopme's AI Agent delivers answers from every past study, runs new research where depth is needed, and builds stakeholder-ready deliverables - in a single conversation.

Insurance intelligence challenged as regulation fragments across markets

Rising regulation and uneven enforcement are making global intelligence harder to use in practice

Consumers grow more comfortable with AI-driven catastrophe response: Insurity

A new report shows rising trust in weather alerts and claims support

What Are the Best Enterprise Audience Intelligence Platforms?

GWI, Adobe Analytics, and Adobe Real-Time CDP are the best audience intelligence platforms for enterprise teams, based on G2's Enterprise Grid Report for Spring 2026.

Introducing the Institute for Consumer Financial Choice: A New Voice for Research, Policy, and Consumer Choice

At a time when consumer financial regulation is both rapidly evolving and deeply contested, the launch of the Institute for Consumer Financial Choice (ICFC) represents a significan...

Gen AI penetrates over half of US internet households

Why Is Ad Intelligence Still Built For A Pre-AI World?

Advertising has never been richer in data. With the right tools, marketers can now track competitor spend, campaigns and performance across media and markets, often in near-real ti...

Uncover Customer Insights Through Data Mining Solutions for U.S. Digital Retailers

If retailers want to achieve immense success, they have to find ways to overcome geographical barriers and go international. Having […] Magellan Solutions - Call Center | BPO | KPO...

14 Voice of Customer Examples: Real Programs by Industry

TL;DR Running a VoC program and running a useful one are different things. The gap shows up in what happens after the responses arrive. Every strong example here follows the...

Consumer confidence in AI is falling. Why that matters to mortgage brokers

Cotality survey shows brokers where customers are pushing back

Retail Customer Analytics: Modern Customer 360

Explore how a modern customer 360 uses retail customer analytics, AI and real-time personalization to help brands win cautious consumers.

FTC to Require Cox Media Group, Two Other Firms to Pay Nearly $1 Million to Settle Charges They Deceived Customers About...

News break!!! The FTC just issued a press release, which you can read here. Here is a summary of the FTC press release. The Federal Trade Commission has reached settlements totalin...

Consumers Are Changing, Long Live AI