Social Media Ideas for Chief Customer Officer

Kohl's taps Arianne Parisi as chief customer officer

Kohl’s unites marketing, digital under new chief customer officer role

The position combines media, loyalty, digital commerce and other functions under one title. Chief Marketing Officer Christie Raymond will depart the company.

Kohl’s unites marketing, digital under new chief customer officer role

The position combines marketing, loyalty, personalization and other functions under one title. CMO Christie Raymond will depart the company next month.

Could the CPO Be Replaced by the Chief Value Officer?

What is the role of the Chief Procurement Officer?  And what is the role, and difference, of the CPO as compared to the Chief Value Officer? Procurement is the process of translat...

The Coca‑Cola Company Announces Leadership Changes in Customer Commercial and McDonald's Teams

The Coca-Cola Company today announced leadership transitions for its Customer Commercial team and The McDonald's Division, which manages the company's global partnership with McDon...

Ping Identity: Chief of Staff, CCO

Headquarters: USA - Remote About Ping Identity:  At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call th...

Orchestrating the Supply Chain for the Chief Supply Chain Officer

For the chief supply chain officer (CSCO), the importance of an orchestrated supply chain cannot be overstated, particularly where speed and agility can mean the difference between...

My Code Adds Three C-Suite Leaders to Drive Its Next Chapter of Growth

The new executive team includes Luis Romero as Chief Revenue Officer, Ying Miao as Chief Financial Officer, and Dave LiCalzi as Chief Operating Officer, rounding out CEO Amani Dunc...

Target names Mark Weinstein as guest experience officer

Target names chief marketing and guest experience officer

Mark Weinstein will be responsible for developing how consumers experience and connect with Target across channels, culture and community.

Cava names John Ludeke chief marketing officer

Cava has named John Ludeke chief marketing officer. He will lead the fast-casual chain's marketing organization as it continues to expand. Ludeke most recently served as chief bran...

Accenture Appoints Emma Chalwin as Chief Marketing Officer

Accenture (NYSE: ACN) announced the appointment of Emma Chalwin as Chief Marketing Officer, effective October 1, 2026. Chalwin will oversee the global marketing and communications...

Do you need a chief manufacturing officer?

Some companies, government agencies and trade groups have invested in the role, but experts say scaling it remains challenging. Two people who’ve held the title weigh in on the val...

Cava hires Dr. Squatch marketer as CMO to build on growth

John Ludeke, most recently chief brand officer at the Unilever brand, is tasked with deepening consumer connections to the fast-casual chain.

Amar Lalvani appointed First Chief Creative Officer at Hyatt

Hyatt Hotels Corporation today announced that Amar Lalvani has been appointed Hyatt’s first-ever Chief Creative Officer, in addition to his role as President & Creative

How Chewy Is Evolving Customer Obsession for the Digital Era

<p>An HBR Executive Live conversation with Chewy CEO Sumit Singh.</p>

Virtual care firm Populus Health Technologies names Catalano as chief revenue officer

Populus Health Technologies, a virtual care media and technology company, announced Oct. 2 the appointment of Joe Catalano as chief revenue officer. In his new role, Catalano will...

Zendesk Appoints Rachita Sundar as Chief Financial Officer

Julie Swinney becomes Chief Administrative Officer; handing the CFO reins to an industry veteran with a proven record in finance, operations and strategy Zendesk announced Rachita...

Manulife taps former wealth management marketer for global C-suite role

Manulife's customer experience strategy gets a new architect as Sarah Chapman steps up from within

Do You Champion The Marketers Who Champion Your Customers?

All B2B companies tout their focus on customers. But not all reflect customer obsession in their priorities, actions, and metrics. Call it “lip service” or “all hat, no cattle.” Da...

Ingenico strengthens global leadership team

Ingenico, the smart technology powering in-person commerce, today announced appointments to its executive leadership team: Maria Parpou as Chief Product Officer (CPO), Paul Gardin...

UnitedHealth Group creates new chief administrative officer position

UnitedHealth Group has named Jodee Kozlak to the newly-created role of chief administrative officer, the healthcare giant announced Thursday morning.

Charter Next Generation Appoints Mike Manke as Chief Information Officer

Manke will lead CNG’s information technology organization, with responsibility for enterprise systems, data and analytics, cybersecurity, infrastructure, and digital capabilities.

WPP Appoints Adam Gerhart as Global Chief Client Officer

WPP announced the appointment of Adam Gerhart as Global Chief Client Officer. In this role, Adam will be responsible for leading WPP's key global client relationships and overseein...