What Comes After the Billable Hour? Ken Callander Says Firms Should Charge for Value, Not Time
What Comes After the Billable Hour? Ken Callander Says Firms Should Charge for Value, Not Timeby Petra Pasternak Reading Time — 8 mi...
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What Comes After the Billable Hour? Ken Callander Says Firms Should Charge for Value, Not Timeby Petra Pasternak Reading Time — 8 mi...
How is AI changing what law firms need from their timekeeping technology? KEN HOUSEMAN Clients expect their law firms to use AI to complete work faster — and be charged for fewer h...
TL;DR: Poor time and billing accuracy for professional services firms is a significant—and often invisible—profit drain. According to Certinia, the average professional services fi...
The billable hour remains dominant in law firms despite widespread adoption of AI tools like ChatGPT and CoPilot changing legal workflows. The post The billable hour is not dead, b...
According to a new report from Field Promax, only 65% of a technician’s 8.8-hour day is billable. Find out more about the report’s findings and what HVAC contractors can do to opti...
Generative AI is making legal work faster, increasing client pressure on law firms to reconsider billable hours and adopt alternative fee models. The post AI puts pressure on law f...
A freelance project can look profitable and still underpay you. Suppose a client offers $300 for “a quick dashboard.” You estimate eight hours, so the job appears to pay $37.50 pe...
Profit per lawyer across the Am Law 100 is up more than 50% over the past five years, according to Thomson Reuters’ State of the US Legal Market 2026. The billing model is working....
Revenue and profits are booming. So is the pile of work firms have done and haven't collected a dime for. The post Biglaw Is Riding The AI Boom To A Record First Half… If Only They...
TL;DR: Revenue alone doesn't tell you whether a professional services firm is profitable. The KPIs that matter most—utilization rate, realization rate, profit per engagement, and c...
As major firms grant billable-hour credit for AI training—rewarding lawyers for learning to eliminate hours rather than generate them—artificial intelligence threatens to sever the...
Employees are working more hours per week at small businesses but are only seeing modest pay gains, according to a Paychex report.
TL;DR: The three most damaging accounting traps for professional services firms are WIP mismanagement, under-billing, and delayed invoicing. Together, they can erase 5–10% of annua...
Quick answer: DCAA timekeeping requirements mandate that government contractors record labor hours daily, by project, with accuracy and supporting documentation. Non-compliance can...
Baker McKenzie's global chair says AI demands a new way of thinking about legal fees. The post Biglaw May Want To Break Up With The Billable Hour Thanks To AI appeared first on Abo...
What happens when an employee works 50 hours per week, but payroll makes it look like 25 hours for each of two companies to avoid overtime premiums? That was the setup allegedly de...
Most employers know their hourly workers aren’t heads-down every minute of their shift. However, time-card discrepancies and adjusted hours have a way of quietly adding up. An On...
[Sponsored] Stop by booth 577 to see how Ajax can find your firm 12% more billable time. The post Meet Me At ILTACON: Ajax, An Intelligent Timekeeper That Adapts To Your Existing W...
Your first decade will not unfold in a straight line. Some years will feel like acceleration. Others will feel like survival. Keep building anyway. The post The First 10: A Young L...
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