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Customers are being asked for security codes under the guise of cancelling fraudulent transactions.
AIB has urged customers to be aware of scammers as payment fraud cases increased by 59% in July.
AIB are asking customers to ‘wait a sec, double check’.
A payments agent approves a batch it should have held. A reconciliation model books an exception
An appeals process has commenced for staff at AIB whose hybrid working requests are refused.
Every week another bank announces another branch closure but they forget that trust is built eye-to-eye, not on AI. The justification is always the same. Customers have gone digita...
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