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New AI specialists for IT, CRM, employee service teams, and security and risk extend governed, AI-driven execution at enterprise scale
'AI is now infused in every package that we offer to our addressable market,' SVP John Aisien told us ServiceNow's latest product announcements show how hardcore the company has be...
Integrated with ServiceNow Now Assist, the new solution automates compensation insights and dispute resolution across platforms
Dyna Software has unveiled a new AI-driven platform designed to automate ServiceNow configuration, marking a shift toward more autonomous enterprise service management environments...
ServiceNow acquisitions Veza and Traceloop join to monitor agents and AI workflows
SaaS giant ServiceNow want to move from being the ‘platform of platforms’ to the ‘AI agent of agents’ with launch of Otto and wider AI suite. Read more: ServiceNow wants to be ‘AI...
By unifying engagement intelligence with enterprise-wide workflows, NiCE and ServiceNow are moving CX from reactive support to proactive resolution NiCE announced the availability...
DXC adopts ServiceNow’s Core Business Suite as Customer Zero, activating agentic AI across core business functions for a Global Business Services-led transformation The partnership...
The tool is meant to take the place of 80% of the work that requires ServiceNow dev teams
DXC Technology and ServiceNow announced a new, multi-year agreement to modernize core enterprise operations and put AI to work at
BofA reveals why AI is a "growth engine" for ServiceNow and a "major risk" for Salesforce. Learn what this means for enterprise software. Latest Ratings for NOW DateFirmAction...
Expanded agreement enables more efficient operations, stronger control and visibility, and faster time to value through connected device intelligence and workflow automation - -...
Ivanti's Neurons platform is revolutionizing IT Service Management with its latest release, featuring the Neurons AI self-service agent. This innovation moves towards autonomous IT...
MANAGEENGINE has rolled out a proprietary artificial intelligence (AI)-powered agent across its enterprise management suite that can execute tasks autonomously. Zia Agents will ena...
Automation Anywhere announced the availability of pre-built Agentic Solutions and a new agentic solutions workspace
Top platforms like ServiceNow, SAP, and Workday are shifting their AI agent interaction models, impacting enterprise software and IT teams. These changes, particularly in AI agent...
Explore how Snowflake Intelligence partner solutions help teams get grounded, natural-language answers across enterprise data with industry-ready AI agents.
ITSM is undergoing its most significant transition since the introduction of ITIL®. Incorporating AI into service management and delivery shifts the approach from reactive to proac...
ManageEngine announced the rollout of Zia Agents, the company's proprietary AI-powered autonomous agent, across its digital enterprise management suite.
- - • New AI-enabled managed service – Asset Performance Advanced – senses issues, decides actions, and continuously improves asset performance - • Improves system lifecycle a...
Kore.ai on Wednesday launched what amounts to a ground-up reinvention of its core technology: the Artemis edition of its Agent Platform, a system designed to let enterprises build,...
Companies are spending heavily on A.I. tokens, but ServiceNow’s Chris Bedi says true ROI comes from efficiency gains, not raw usage metrics.
We are officially moving past the era of one-size-fits-all AI. Enterprises today require highly specialized, role-specific tools to drive real productivity — but they cannot afford...
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