Why Every Commercial-Lines Agency Needs AI Risk Fluency
Over the past year, artificial intelligence has quietly moved from experimentation to everyday business operations. Companies have formalized their AI use for everything from draft...
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Over the past year, artificial intelligence has quietly moved from experimentation to everyday business operations. Companies have formalized their AI use for everything from draft...
New data shows 2,369 generative AI exclusion records in force - with no admitted product to replace the coverage
Carriers are excluding generative AI from standard policies. A risk expert explains how to close the gap before a claim hits
Conventional policies were never built for AI agents and the disputes may already be forming
Conventional policies were never built for AI agents and the disputes may already be forming
Brokers and insurers admit nobody has answered the question as AI edges closer to the customer
It’s no surprise given the penetration of artificial intelligence into lives and businesses that it appears insurers are gearing up to exclude AI risk in some of their commercial l...
New assessment tool arrives as coverage denials hit firms without documented AI oversight frameworks
New assessment tool arrives as coverage denials hit firms without documented AI oversight frameworks
Three weeks ago, I had coffee with the chief risk officer of an Indonesian insurer who has spent the last eighteen months building an AI-driven pricing model for one of their healt...
One in five insureds has already filed an AI-related claim
Cyber insurers have spent years defining what constitutes a hack and when coverage should pay out, but the rapid emergence of AI agents is raising new questions, forcing insurers t...
Can the human factor be replaced in complex pricing and claim situations?
Property/casualty insurance underwriters are worried about AI tools taking over their jobs. Now, according to a recent survey, nearly three-quarters say they’re opting for companie...
AI can strengthen insurance markets, or accelerate segmentation. The strategic question is what carriers are optimizing for
AI can help claims teams assemble facts faster - but the decision still needs human judgment
It’s no surprise given the penetration of artificial intelligence into lives and businesses that it appears insurers are gearing up to exclude AI risk in some of their commercial l...
The future of underwriting AI is dependent on how it's measured
Cyber insurers have spent years defining what constitutes a hack and when coverage should pay out, but the rapid emergence of AI agents is raising new questions, forcing insurers t...
Entry-level adjuster hiring falls as insurers turn to AI
And where is it overhyped?
The past two years of testing, pilots, and experimentation have given most insurers a far clearer view of where AI can and cannot deliver value. Insurers, MGAs, brokers, and agenci...
Paul Lofkin says the real value of automation lies in earlier insight and better decisions, not simply removing people from the process
36% used AI to research coverage, 94% trusted what they heard - yet 73% still carry inadequate insurance. The gap is the agent's opening
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