Social Media Ideas for #Aicustomersupport

Latest updates for #Aicustomersupport

Fresh curated links around #AICustomerSupport are collected here so marketers can spot useful updates and turn timely ideas into posts faster.

Post angles to try

Share the most useful takeaway for your audience.

Turn one article into a quick practical checklist.

Ask your audience how this shift affects their work.

Turn angles into scheduled posts

Fresh articles and ideas

Recent curated links from global sources. Generate one free draft from any story, then use SocialBu to schedule and refine your content calendar.

loyaltylobby.com /1 week ago

IHG Ends Email Customer Support (Call, Fax Or Use Brainless AI Chatbot)

IHG has taken a huge step backward when it comes to IHG One Rewards customer support, as a reader alerted us after my IHG Confirmable Suite Upgrade cert chase last week. For usual...

Read source

automationedge.com /4 weeks ago

AI-Powered Customer Support in Indian BFSI: IVR, WhatsApp, Email and Contact Center

The Indian Banking, Financial Services, and Insurance (BFSI) sector is undergoing a massive shift. As millions of new users enter the formal financial ecosystem through UPI, mobile...

Read source

prweb.com /1 day ago

Trust in the Age of AI: Customer Response Summit Scottsdale to Explore the Future of Customer Assurance

As AI rapidly reshapes customer interactions, customer experience leaders are confronting a new challenge: how to maintain customer trust while accelerating automation. According t...

Read source

martechseries.com /1 month ago

ContactPoint 360 Brings AI-Operated CX With Human Empathy

ContactPoint 360, a privately held customer experience and outsourcing company, is presenting a CX model centered on AI-powered service and human-led empathy for enterprise clients...

Read source

propertyupdate.com.au /1 week ago

Why Human Support Still Matters in High-Stakes Customer Service

There are situations where customer service is more than a repetitive interaction. A car is written off, medical bills look wrong, or a family member is inside the health centre, w...

Read source

macrumors.com /1 month ago

Meta AI Support Bot Helped Hackers Hijack Instagram Accounts

Meta's AI support assistant has been helping hackers get access to high-profile Instagram accounts, according to reports on social media. With no verification check, Meta AI would...

Read source

hospitalitynet.org /1 week ago

Is AI Enhancing Customer Support, or is Customer Support Enhancing AI?

Research shows 53% of U.S. consumers have received incorrect information from AI bots, highlighting the risk of over-automating customer service at the expense of human judgment an...

Read source

skipcohenuniversity.com /1 week ago

A Perfect Example of How to Treat a Customer!

"Your customer doesn't care how much you know, until they know how much you care!"Damon Richards by Skip CohenOver the years, I've written a lot about the importance of great Cus...

Read source

itechhacks.com /3 weeks ago

How to Contact Starlink Customer Support in 2026 (Email or Phone)

Key TakeawaysAlthough Starlink excels in many areas, its customer service is currently lacking the expertise or speed one would expect from such a company.Almost every day, someone...

Read source

microsoft.com /1 week ago

Moving sales and service organizations forward with agentic CX and Microsoft 365 Copilot

Customer expectations have reset. Here’s how agentic AI across Microsoft 365 Copilot and Dynamics 365 helps sales and service teams meet the new standard—right in the flow of work....

Read source

ringcentral.com /1 month ago

Humans first, thanks to AI: AT&T Office@Hand AI Receptionist

Co-author: Abigail Miller (AT&T Product Manager for Office@Hand) For a small business owner, every phone call is a double-edged sword. It’s a potential sale, and also a potenti...

Read source

mobilesyrup.com /1 month ago

Meta AI support bot helped hackers access Instagram accounts

Meta’s AI support assistant has been helping hackers get access to high-profile Instagram accounts. According to reports on social media, Meta AI would change the email address ass...

Read source

newstalkkzrg.com /1 week ago

BBB: 90% of customer reviews that mention AI services express negativity

Consumers are increasingly frustrated with artificial intelligence-powered customer service and are reporting a rise in scams that use the technology, according to a new Better Bus...

Read source

Turn fresh research into a full content calendar

Use SocialBu to discover ideas, generate post drafts, and schedule them across your social channels.