Virgin Media handed £28m fine by Ofcom for preventing contract cancellations
Virgin Media has been handed a £28million fine for preventing or delaying its customers from switching to another provider over a near three-year period.
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Virgin Media has been handed a £28million fine for preventing or delaying its customers from switching to another provider over a near three-year period.
Virgin Media has launched a time-limited deal for new customers, but they only have until the end of the month
Ofcom said 'Virgin Media made it harder for customers to cancel their contracts and then did not fully co-operate with our investigation'
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Ofcom levies largest-ever consumer protection fine after finding firm deliberately mishandled millions of phone callsBusiness live – latest updatesVirgin Media has been fined £28m...
The firm was handed a record £28 million fine
(Telecompaper) UK regulator Ofcom has fined Virgin Media GBP 28 million after finding the operator repeatedly made it unnecessarily difficult for customers to...
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Ofcom: Telco encouraged staff to drop calls and put customers on hold for no reason when they wanted to cancel
SIGNED up to Virgin Media? Pettily decided to leave, just because your broadband only works one day in three? It’s easy to do. Just follow these six hundred steps.
Millions of phone calls from customers were "likely mishandled" over nearly a three-year period, the regulator says.
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Virgin Media was fined $28m by telecom regulators in the U.K. over its tactics to prevent customers...
Mobile and tech giant unveils long-term strategy to cut emissions and build a more climate-resilient business
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Episode taken down from streaming service and social media pending resolution of dispute, court hears
An engineer came to set up Sky in our new home, but found that there was no signal. We explained this to Sky in calls, emails and online chats, but it has not cancelled our account...
Station argues ‘fly-on-the-wall’ documentary has counterbalancing public interest
We use nord but it slows everything up and whilst BBC is watchable despite the buffering, and itv and ch5 work ok, channel 4 just refuses access. This is particularly annoying as i...
Virgin Media O2's Dana Haidan explains how the telco is broadening the scope of its Better Connections Plan beyond carbon impact - just don't call it a 'sustainability strategy'
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