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By Crystal LindellWhat you write in texts and messages to your doctor can impact the quality of care that you receive, according to a new study published in JAMA. Researchers at Ha...
Lately, there has been considerable discussion about the changing boundaries between physicians and patients. How quickly should doctors respond to portal messages? When does reaso...
One of the most important things I’ve learned in my role is that not every patient walks into your office ready to hear what you have to say. Some patients completely check out....
For decades, we have been told the stories of medicine through the eyes of the people who provide it. Medical dramas place doctors and nurses at the center of the narrative: the br...
When patients describe a disappointing health care experience, we often assume the problem occurred in the examination room. Sometimes it did. But after years of caring for patient...
An excerpt from The Prepared Patient: Your Guide to Surviving the Health Care System. In today’s health care system, patient-centered care often feels more like an unattainable ide...
Patients may not remember every lab draw, procedure, or study visit. But they will remember how they felt. One of the greatest privileges of working in clinical research for more t...
A patient can leave a medical appointment with an explanation, a printed instruction sheet, and a question that has not occurred to them yet. The question may arrive while arrangin...
athenaPatient is only available for patients whose healthcare providers have instructed them to download and use the app. Access your health information and communicate with your...
You’re responsible to the patient, not for the patient. Blur this distinction and practice becomes far harder than necessary. Being responsible TO the patient means you owe them yo...
Effective and clear communication between the dentist and a patient is still one of the most essential skills in today’s dental practice. Even though technology continues to get...
A patient is checking out after a routine visit, and the front desk has to say the number out loud: 400 dollars, today, under the deductible. The patient’s face changes. The staffe...
A new law aims to help incapacitated individuals receive needed long-term care more quickly, but the streamlined process raises concerns about judicial oversight, patient rights, a...
Oxford University Hospitals (OUH) received strong marks for privacy, dignity, and trust in doctors in the Care Quality Commission’s (CQC) Adult Inpatient Survey.
TUESDAY, Aug. 25, 2026 — Hoping for a quick response from your doctor to a message sent through your patient portal? Then keep it cordial and positive, a new study suggests. Doctor...
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When I joined OrthoIllinois in 2022 and took on leadership responsibilities at Injury Express, our orthopedic urgent care practice was already delivering high-quality clinical care...
In most medical practices, daily operations rely on a familiar routine. Information moves between teams as appointments begin, and direct care continues alongside the administrativ...
Ian Carter, chief executive of acute and older persons services, HSE Mid West, is to meet with the family of Ita Tobin.
I am on rounds with the medical team on the floor that has patients with medical problems and psychiatric comorbidities. My presence is not actually needed; however, the social wor...
Healthcare has a habit of embracing patient empowerment right up until patients become powerful. The post From OpenNotes to “Doc Can I Record You?” Why Physicians Should Embrace Er...
There is a question I have learned to ask that almost never appears in any clinical protocol. Not “Where does it hurt?” or “How long have you had this problem?” But something much...
While reading The Columbian online, I came across a familiar headline: “United Healthcare, Legacy Health strive to reach rate agreement by Oct. 1.” Earlier this year, I wrote a let...
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