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When I joined OrthoIllinois in 2022 and took on leadership responsibilities at Injury Express, our orthopedic urgent care practice was already delivering high-quality clinical care...
When patients describe a disappointing health care experience, we often assume the problem occurred in the examination room. Sometimes it did. But after years of caring for patient...
Muscat: Oman’s Ministry of Health (MoH) received an honourable mention in the 2026 International Hospital Federation (IHF) Awards for its Patient Experience Project, recognising ef...
GIRARD, Ohio – Patriot at Home has been recognized by Strategic Healthcare Programs as a Superior Performer for providing high quality service to its patients. Patriot achieved an...
Every month, Akron Children’s recognizes an employee for providing an exceptional patient experience. Our most recent honoree is Cassandra (Cassie) Neely, phlebotomy trainer. She r...
Most people have a lot of choices now when it comes to their health journey. If they don’t like your location, your staff, etc. they can often just pick a new place to go instead....
Patients may not remember every lab draw, procedure, or study visit. But they will remember how they felt. One of the greatest privileges of working in clinical research for more t...
Patients across England have delivered their verdict on NHS hospitals, revealing stark differences in patient satisfaction across the country.
There are patients you remember for their diagnosis. And then there are patients you remember for who they were. He was the second kind. Years ago, during my time in oncology clini...
A SEER-CAHPS analysis of 3,327 Medicare patients finds community-facility breast cancer surgery linked to better reported access, with care trajectories tending to stay in the same...
The Evidence Effect: How AHRQ Helped Hospitals Reduce Harm and Improve Patient Safety When patients enter a hospital, they expect care that is safe, effective, and informed...
Oxford University Hospitals (OUH) received strong marks for privacy, dignity, and trust in doctors in the Care Quality Commission’s (CQC) Adult Inpatient Survey.
Patient involvement in research can support recovery, restore purpose and confidence, build community, and help improve the lives of future patients.
On October 15, I walked through a Taipei hospital with an international group of health professionals and an uncomfortable question I could not fit on a presentation slide: If our...
Filipinos are hustling hard these days as the cost of living rises, including healthcare. So, the words ‘accessible’ and ‘economical’ are not often associated with it. A single tri...
There was a time when becoming a physician meant entering a profession in which your experience was not merely appreciated; it was actively sought after. My father belongs to a gen...
By Jennifer Schlinger Imagine your mom has just been discharged from the hospital to a rehabilitation center after hip replacement surgery. She has the paperwork, the facility’s ad...
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