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The hotel’s “remote concierge” concept helps eliminate overhead costs for smaller properties and provides 24/7 guest support remotely thanks to technology.
Monday brought the first brand-side answer to Friday's Google launch. Hilton put an AI Planner on its own site and app, joined Google's AI Mode with Honors Points redemption, added...
One of the highlights of HITEC each year is the E20X Startup Competition, where emerging hospitality technology companies showcase innovative
The expectations of modern hospitality continue to evolve. Beyond exceptional guest experiences, today’s resorts and hotels are expected to deliver the highest standards of safety,...
The GM of The Gallivant, a MICHELIN-key boutique hotel in East Sussex, explains how independents can outmaneuver chains using agile tech stacks, AI tools, and fast iteration cycles...
Zucchetti – the Italian multinational organization specializing in management systems for industries including retail, manufacturing, and human resources
The Elser Hotel in Downtown Miami launched a guest app with Innspire featuring mobile check-in, digital keys via Salto, a digital concierge, and AI-powered security upgrades across...
Wednesday closed July with IHG launching AI conversational search in beta across its 7,000-plus hotels with agentic booking features planned next, WTTC's seven principles redefinin...
Thursday brought a World Panel viewpoint asking whether AI advertising platforms will replicate the metasearch model that reshaped hotel distribution a decade ago, SuitePad's analy...
Hard Rock Hotel Bali deploys Canary Technologies across mobile check-in, smart checkout, ID verification, F&B ordering, and AI messaging with 100+ language translation.
Hoteza's two-way integration with Shiji Daylight PMS automates data exchange for online check-in, room changes, folios, and guest profiles, cutting manual front-desk work across 1,...
TTI Technologies becomes ePRINTit's exclusive North American hotel provider, offering properties a secure, QR-code-based mobile printing platform that reduces front desk load and g...
Wednesday brought hospitality.today's warning that Booking Holdings is unifying its B2B wholesale operation to resell hotel net-rate inventory across bank apps, airline checkouts,...
Kollective's Boutique Hotel AI Index analyzed 28,600 AI-generated responses across ChatGPT, Gemini, Google AI Overviews, and Copilot to reveal how these platforms recommend boutiqu...
Friday closed the week with hospitality.today's warning that AI booking agents are already using guest urgency and personal data to apply dynamic markups on hotel rooms while the h...
Monday opened with hospitality.today's report that Google is selling sponsored placements inside AI-generated travel recommendations with IHG as the first invitation-only hotel par...
A podcast episode exploring how Kenilworth Hotel used Eccobell's Belle platform, deployed via in-room QR codes in August 2025, to shift front desk workload from admin tasks to genu...
Friday closed the week with hospitality.today's argument that hotel connectivity has stopped being neutral infrastructure and become the entry condition for AI-driven distribution,...
Hudini announced that it has entered into an agreement with Nobu Hotels to deploy its Staff Connect digital check-in solution across the brand’s global portfolio of luxury lifestyl...
Friday closed the week with hospitality.today's analysis of the EU's €460M Google fine, arguing the ruling will reshape hotel search toward comparison sites and further sideline...
Hudini's Staff Connect reduces check-in to under two minutes and eliminates up to 90% of manual tasks, with rollout underway across Nobu Hotels' global portfolio after initial depl...
Wednesday brought Tripadvisor Group and Airbnb announcing a partnership putting 425,000 tours and activities on Airbnb's platform, Cogwheel Marketing's live ChatGPT Ads beta result...
Otel AI's platform connects PMS, RMS, POS, and other hotel systems to automate reporting and run AI agents, with customers reporting 20+ hours saved weekly and RevPAR gains of 8.6%...
ATLANTA, Georgia, and BIRMINGHAM, Alabama—Otelier announced that Highline Hospitality Partners (HHP) has selected Otelier to centralize and normalize financial and operational data...
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