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The hotel’s “remote concierge” concept helps eliminate overhead costs for smaller properties and provides 24/7 guest support remotely thanks to technology.
A podcast episode exploring how Kenilworth Hotel used Eccobell's Belle platform, deployed via in-room QR codes in August 2025, to shift front desk workload from admin tasks to genu...
One of the highlights of HITEC each year is the E20X Startup Competition, where emerging hospitality technology companies showcase innovative
A decision guide for independent hoteliers on prioritizing tech investments, covering must-have systems like PMS, channel manager, booking engine, and dynamic pricing before adding...
TTI Technologies becomes ePRINTit's exclusive North American hotel provider, offering properties a secure, QR-code-based mobile printing platform that reduces front desk load and g...
The GM of The Gallivant, a MICHELIN-key boutique hotel in East Sussex, explains how independents can outmaneuver chains using agile tech stacks, AI tools, and fast iteration cycles...
A comprehensive overview of modern hotel HR covering talent acquisition, training, engagement, retention strategies, and digital transformation tools like HRIS and ATS.
ATLANTA, Georgia, and BIRMINGHAM, Alabama—Otelier announced that Highline Hospitality Partners (HHP) has selected Otelier to centralize and normalize financial and operational data...
The expectations of modern hospitality continue to evolve. Beyond exceptional guest experiences, today’s resorts and hotels are expected to deliver the highest standards of safety,...
Eric Jafari, co-founder of Locke and edyn, argues lifestyle hotels have grown complacent and that wellness and AI-driven personalization are key to reviving the segment.
The Elser Hotel in Downtown Miami launched a guest app with Innspire featuring mobile check-in, digital keys via Salto, a digital concierge, and AI-powered security upgrades across...
Hard Rock Hotel Bali deploys Canary Technologies across mobile check-in, smart checkout, ID verification, F&B ordering, and AI messaging with 100+ language translation.
HCN and Artography will integrate a 200,000+ licensed artwork collection into HCN's in-room tablets at four- and five-star hotels across the US and Canada, letting guests browse an...
Zucchetti – the Italian multinational organization specializing in management systems for industries including retail, manufacturing, and human resources
The Ava Hotel Paso Robles, a Curio Collection by Hilton property opened in August 2025, deployed IRIS mobile ordering and digital directory integrated with Toast POS to streamline...
Monday brought the first brand-side answer to Friday's Google launch. Hilton put an AI Planner on its own site and app, joined Google's AI Mode with Honors Points redemption, added...
Not all hotel call centers are created equal. While technology and staffing matter, the most successful reservation partners distinguish themselves
The hospitality industry is rapidly embracing self-service technology as hotels look for ways to improve guest satisfaction, reduce front-desk bottlenecks and meet rising guest exp...
Operators at luxury properties are prioritizing "operational luxury," investing in behind-the-scenes systems and technology that ensure consistent, frictionless guest experiences a...
Highline Hospitality Partners, with 21 hotels and $1.7B in assets under management, will use Otelier to centralize financial and operational data across its portfolio and accelerat...
Hudini's Staff Connect reduces check-in to under two minutes and eliminates up to 90% of manual tasks, with rollout underway across Nobu Hotels' global portfolio after initial depl...
Hotels are adopting automation and connected technologies to meet rising guest expectations, improve efficiency, reduce costs and support staff productivity, while maintaining the...
The hotel industry is experiencing a dynamic transformation as modern technology bridges the gap between digital convenience and premium guest experiences. CAMO Hospitality, an inn...
An executive does a Sydney hotel brand swap and EVT bolsters business in Asia in this week’s round-up. The post Key Appointments: 25hours Hotel, EVT appeared first on Hotel Manage...
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