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A podcast episode exploring how Kenilworth Hotel used Eccobell's Belle platform, deployed via in-room QR codes in August 2025, to shift front desk workload from admin tasks to genu...
A comprehensive overview of modern hotel HR covering talent acquisition, training, engagement, retention strategies, and digital transformation tools like HRIS and ATS.
A two-part series on designing executive education programmes for international luxury resorts, built around critical cross-departmental decisions rather than generic management co...
Hotels can balance rising wages and operational costs through predictive analytics, labor management systems, tiered service models, and continuous staff training.
Highline Hospitality Partners, with 21 hotels and $1.7B in assets under management, will use Otelier to centralize financial and operational data across its portfolio and accelerat...
ATLANTA, Georgia, and BIRMINGHAM, Alabama—Otelier announced that Highline Hospitality Partners (HHP) has selected Otelier to centralize and normalize financial and operational data...
JD Power's 2026 benchmark shows overall guest satisfaction at third-party managed branded hotels rose 14 points to 696, with Columbia Sussex, Crestline, and Driftwood topping the r...
An executive does a Sydney hotel brand swap and EVT bolsters business in Asia in this week’s round-up. The post Key Appointments: 25hours Hotel, EVT appeared first on Hotel Manage...
A structured guide covering training schedules, budget allocation (2-5% of revenue), LMS platforms, and case studies showing up to 45% turnover reduction and 2.5x ROI within 18 mon...
Cincinnati, Ohio-based Hospitality Visual Group (HVG) is a recently debuted visual media company focused on the hospitality industry, creating website and booking channel imagery,...
A strategic guide for hotel management companies on deploying AI across multi-property portfolios, addressing standardization, sequencing, and governance challenges that single-pro...
A luxury hotel experience begins long before guests arrive at the front desk. It often starts with a phone call. […] Magellan Solutions - Call Center | BPO | KPO | Outsourcing
Operators at luxury properties are prioritizing "operational luxury," investing in behind-the-scenes systems and technology that ensure consistent, frictionless guest experiences a...
David Lund partners with BCHA for a six-session online course covering hotel P&L, budgeting, labor costs, and the financial mindset shift from department head to GM, running Se...
UHM signs three IHG-branded hotels in India totalling 182 keys, bringing its India portfolio to 24 properties as it targets 100+ hotels across the country.
Hotels' built-in features of privacy, anonymity, and rapid turnover make them vulnerable environments for trafficking, and the article argues that leadership and operational system...
Hotels are adopting automation and connected technologies to meet rising guest expectations, improve efficiency, reduce costs and support staff productivity, while maintaining the...
As hotel portfolios grow, maintaining consistent execution of operational standards across properties and shifts becomes harder, requiring visibility tools beyond training manuals...
TROY, Michigan—According to the J.D. Power 2026 North America Third-Party Hotel Management Guest Satisfaction Benchmark, hotel management companies are successfully enhancing the g...
A practical comparison of hotels and lodges covering property types, guest expectations, and management strategies to help operators understand how distinctions affect pricing, dis...
CINCINNATI, Ohio—Hospitality Visual Group (HVG) announced that it has launched to help hotels, resorts, and hospitality brands create visual media that reflects the full story of a...
Along with revenue management and payments, housekeeping management is among the core hotel functions that is being automated, streamlining both coordination and communication for...
PM Hotel Group takes over management of The Quoin, a 24-room luxury boutique hotel in downtown Wilmington, DE, expanding its local portfolio to five properties.
DALLAS, Texas—Dreamscape Hospitality has assumed management of Hilton Garden Inn Dallas/Market Center. Situated across from the Dallas Market Center and Dallas Market Hall, the 240...
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