Recognising hospitality vs hotel admin
A podcast episode exploring how Kenilworth Hotel used Eccobell's Belle platform, deployed via in-room QR codes in August 2025, to shift front desk workload from admin tasks to genu...
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A podcast episode exploring how Kenilworth Hotel used Eccobell's Belle platform, deployed via in-room QR codes in August 2025, to shift front desk workload from admin tasks to genu...
Non-hotel luxury brands like Audemars Piguet and NYC listening club Stylus are reshaping guest expectations around atmosphere and belonging, challenging hotels to rethink pricing,...
Hotels that pass the name-search test on AI engines often fail category queries like "best luxury hotel in [destination]," where guest shortlists are built from third-party sources...
A luxury hotel experience begins long before guests arrive at the front desk. It often starts with a phone call. […] Magellan Solutions - Call Center | BPO | KPO | Outsourcing
TPG exclusive: Here's what it's like staying at Ka La'i Waikiki Beach, LXR Hotels & Resorts in Honolulu.
A nostalgic memoir excerpt from a former Hong Kong Hilton front-of-house team member, recalling life managing an 800-room five-star property in the pre-digital era of the 1970s.
Concert halls typically operate around formal performances. Performance times, programmes and seating are fixed in advance, making a concert something...
A hotel executive's insight reframes how hoteliers should think about non-room spaces as untapped revenue drivers.
Three hotel examples, including Hotel Emma in Texas, SALT of Palmar in Mauritius, and Hotel Indigo Singapore, show how properties can connect guests with local markets, artisans, a...
When thinking about amenities, hotel executives usually focus on guestrooms, dining, spas, or technology. But one of the most important parts of a guest’s stay happens before they...
Boutique properties provide distinct local character and highly personalized service that make them special. Guests can more easily develop emotional […] Magellan Solutions - Call...
RECORD’s editors survey a host of exceptional hospitality spaces, including a wellness-focused alpine getaway, contemporary art museeum–adjacent lodgings, and a buzzy culinary hub.
Three hotel brands, Ace Hotel, CitizenM, and 21c Museum Hotel, show how opening public spaces to locals and non-guests drives repeat visits and deeper community ties.
In the world of five-star hospitality, a flawless first impression begins beneath the soles. Discover how luxury hotels maintain the flawless, mirror-like elegance of their marble...
You can now book this beautiful boutique property with multiple points currencies.
The 161-room lakeside retreat features a restaurant, pool, and outdoor terrace. The post Look inside a new waterfront hotel on Lake Champlain appeared first on Boston.com.
About the 482-room Hotel101-Niseko Hotel101-Niseko’s amenities includes two indoor swimming pools plus a hot mineral bath and sauna, business center with meeting rooms, HBNB all-da...
HOUSTON, Texas—Magnolia Hotel Houston, a Tribute Portfolio Hotel, announced the debut of Press & Pour, a new coffee and cocktail bar in downtown Houston. The all-day café and l...
The Elser Hotel in Downtown Miami launched a guest app with Innspire featuring mobile check-in, digital keys via Salto, a digital concierge, and AI-powered security upgrades across...
Hotels used to provide quite fabulous welcome amenities that have become a bit rarer nowadays. I have, however, received couple of fantastic amenities this year, and both happen to...
Old Town Alexandria just gained its most stylish new hotel address! AKA Alexandria Becomes The Satire The wait is over for Northern Virginia travelers wanting Marriott perks with b...
Fall set for Pleased Hour, hook the major online game to the display, and you can drench in the electric Oceanside lifestyle you to definitely kits the best disposition. Whether yo...
OTJ Architects transforms the formerly austere triple-height atrium of 1919 N Lynn Street in Arlington, VA, into a minimalist yet...
Plus, Remington Hospitality added a soon-to-be Hyatt Regency in San Diego to its portfolio, and Langham Hospitality Group named a new chief operating officer.
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