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Sponsors can buy “awareness” anywhere. They can hire an agency, run ads all over the internet, and plaster their name across a thousand impressions. What they can’t easily buy is r...
Last month your team sent a summer promotion to all 15,000 contacts in the database. Same subject line, same offer, same message for everyone
Every guest interaction is revenue. Good operators know it, the best capitalize on it. Hospitality has always been about energy: the pace of service, the atmosphere in the room, th...
You get home after a busy day. Relaxed on the sofa, all you need now is to find a good movie. Fortunately, the streaming service suggests the perfect movie for you.
Incoming senior living residents desire purpose and passion, and senior living operators can give it to them. Even “little moments” can result in lasting connections – with some fo...
Build a retail engagement strategy that reduces churn, increases repeat purchases, and keeps customers connected across every channel. Retail teams lose customers not because compe...
Discover 7 effective ways to engage customers after checkout, improve retention, increase repeat sales, and build long-term brand loyalty.
Redefining engagement for meaningful digital learning. This post was first published on eLearning Industry.
Paper sign‑up sheets, double bookings, and missed upsells cost hotels time and revenue. Discover how SABA Hospitality’s Activity Booking Module eliminates
How can you get players engaged more in roleplaying encounters? Game Master Vildara presents this tricky session situation: Last night was a bit of a first for me and I find myself...
Skincare enthusiasts, like us, are seeing a lot more of Thayers on their social media feeds, and that’s no coincidence. The brand has recently been boosting its social presence thr...
Paper sheets and manual scheduling cost hotels time, revenue, and guest satisfaction. Discover how SABA’s Activity Booking Platform eliminates chaos
For many gaming platforms that concentrate on engagement over time, learning how to balance maintaining current customers with attracting new ones is a balancing act. For social ca...
Getting your guests to leave messages in your wedding guestbook can feel trickier than catching the bouquet, but with a bit of planning, it’s completely doable.
During PRSA’s ICON 2025 in Washington, D.C., Strategies & Tactics spoke with PRSA member Aliza Bran, director of media relations at the International Spy Museum. Our conversati...
A useful post.
A panel talk at the upcoming Restaurant Marketing Workshop will deliver insight on not only getting a guest feedback approach up and running but tips and advice on making it a succ...
In today’s highly competitive hotel landscape, guest experience often begins long before check-in. It starts with the very first phone […] Magellan Solutions - Call Center | BPO |...
Mobile ordering alone captures only a fraction of daily resort revenue. Discover how a unified ecosystem - integrating F&B, activities, and equipment rentals
Planning an engagement party that’s both fun and memorable? Consider hosting an outdoor pool engagement ... Read more
Both a memorable experience for both guests to have fun with, and couples to look back on!
Discover the 10 essential questions to include in your guest satisfaction survey to enhance feedback collection and improve your services. Ensure your guests feel valued and heard...
71% of guests who return for a second stay never make a third. That's not an estimate or a survey claim. It comes from our own analysis of more than 6 million guest
CAREGD™ joins Talk Derby To Me as Diamond Sponsor, introducing the Check-In Lounge — a live activation designed to create real connection inside a high-energy, high-visibility...
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