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The trade body says deductibles, duplicate filings and coverage determinations, not bad faith, account for many claims closed without payment
Sixteen US insurance carriers have earned Insurance Business America’s 5-Star Claims designation for 2026, as rated by brokers across the country on claims management, communicatio...
A dispute over audits and claims costs followed a $303,000 collateral demand
Two insurers already paid the claim - now they want the bank to cover every cent
One insurer has enacted a new claims charter
An insurer says its own contract spells out exactly who owns the premium float
An insurer says its own contract spells out exactly who owns the premium float
Marsh's annual claims report reveals a 34% surge in global W&I notifications, and a pricing correction that underwriters say still hasn't gone far enough
As claims grow more complex and more consequential, the profession needs to rethink what good claims management looks like
Marsh's annual claims report reveals a 34% surge in global W&I notifications, a 150% spike in the UK, and a pricing correction that underwriters say still hasn't gone far enoug...
Brokers weigh in – and not every carrier made the cut
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