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Artificial intelligence is evolving from chatbots and simple search tools into what’s being called Agentic AI.
Artificial intelligence is evolving from chatbots and simple search tools into what’s being called Agentic AI.
An AI voice agent for customer service is a software agent that understands spoken requests, uses company data, speaks back naturally, and completes support actions such as checkin...
Most voice AI demos are built for perfect conditions. The room is quiet. The Wi-Fi is stable. The user speaks clearly, waits for the response, and follows the script. In that setti...
Last October, I published a blog proposing a different mental model for AI agents: Treat them as cognitive skills and products, not as digital employees. That framing has since res...
Computer scientist Phillip Isola cuts through the hype to explain how AI agents work and what the future might hold for this rapidly advancing technology.
GPT-Live-1 is designed to make speaking with AI feel less… artificial.
Across APAC, voice is quickly becoming a primary interface between people and technology. From customer support and telehealth to connected vehicles and AI agents, more interaction...
Agentic AI introduces systems that can plan, act, and iterate across multiple steps, often interacting with internal tools and datasets along the way. The post The Real State Of Ag...
Computer scientist Phillip Isola cuts through the hype to explain how AI agents work and what the future might hold for this rapidly advancing technology. The post Q&A: What Is...
Agentic AI is no longer defined by chat-based interactions or experimental prototypes, but by its growing ability to execute work across enterprise environments. In March 2026, Ope...
In 2024, we talked to AI. In 2026, AI is talking to our systems, our customers, and increasingly, acting on our behalf. With AI agents, we are moving AI from a tool to an actor, fr...
AI-generated voices are becoming nearly impossible to identify. ElevenLabs is now embedding invisible watermarks into its audio so you'll finally know when you're listening to AI.
Why enterprise voice AI must learn to understand human interaction
Until now, most organizations have treated artificial intelligence as an extension of individual productivity: a copilot capable of drafting content, summarizing information, analy...
The marketing pitch for enterprise AI’s autonomous agents has started to sound almost like a fairy tale: Hand one a task or objective, walk away, and it figures out the rest. It ru...
For decades, we interacted with computers through graphical interfaces: buttons, menus, forms, and screens. This paradigm of interaction worked perfectly fine since the early 90s t...
Unlike every digital interface before it, voice demands that AI adapt to humans, not the other way around. At DevSparks Bengaluru 2026, Plivo's Ayush Anand broke down why that sing...
Across 101 enterprises, agent orchestration is consolidating onto model-provider platforms — Anthropic’s Claude leads by a wide margin — chosen for the gravity of the underlying mo...
When organizations invest in branding, they tend to focus on what customers can see. They scrutinize typefaces, they trademark logos, names, and slogans. But when it comes to their...
Learn how AI agents are reshaping data science workflows and which skills practitioners need in 2026.
I’ve said it before and I’ll say it again: AI voice modes pretty much suck. As good as the voice modes for ChatGPT and Gemini are (Claude’s is said to be getting an upgrade soon...
Compare the 12 best AI voice agents in 2026 by features, pricing, and use cases to find the platform that best fits your customer support and sales workflows.
OpenAI has overhauled its ChatGPT voice mode by introducing a new model called GPT-Live-1. Designed to simulate natural human conversation, the updated model is engineered to minim...
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