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AT&T’s OTel 2.0 brings open-source Telco AI into production, giving VoIP and telecom operators a powerful model for network automation, troubleshooting, standards analysis, and...
Indian telecom companies are increasingly focusing on AI-based network services to generate future revenue. Still, they say that urgent upgrades ... Read More
Agentic AI is reshaping telecom and VoIP operations, helping service providers automate networks, cut costs, and unlock new revenue. Cisco says carriers can monetize AI by combinin...
Telco AI is no longer just a proof-of-concept. AI is no longer an overlay on the network. It is being embedded in the network itself, from telco-grade models running inside…
The operator treats AI as a native network capability rather than an app layer add-on In sum – what we know: Telefónica is embedding generative AI directly into its business voice...
APAC telecom operators are transforming from connectivity providers into AI infrastructure leaders, reshaping VoIP, cloud communications, and enterprise network services. With Chun...
Telecom operators are accelerating AI-driven network transformation, from VodafoneZiggo restructuring and AT&T spectrum gains to Ericsson’s AI RAN platform for NTT Docomo. As 5...
From the newsletter (sign-up if you want it sooner): AT&T’s AI strategy suggests the real breakthrough is not bigger language models, but smarter orchestration. As inference be...
AI agents are transforming VoIP operations by automating calls, routing requests, qualifying leads, and delivering 24/7 customer support. With reliable SIP trunking, phone numbers,...
Telefónica is bringing AI-powered call transcription, summaries, and virtual agents to fixed and mobile business voice services, signaling a major VoIP evolution. With faster respo...
Leveraging AI to drive CX means continuously gathering data from “real people in real places doing real things,” T-Mobile EVP Ankur Kapoor explained The telecom industry often fra...
� The operator's unique selling point lies in offering smart voice services directly over standard telephone networks, without requiring customers to switch to another platfor...
The evidence of AI producing measurable value for telecom operators predates the age of generative AI. Vodafone’s TOBi virtual assistant ... Read More
Ciena says AI is accelerating a multiyear network investment cycle, boosting demand for optical networking, data center connectivity, and high capacity bandwidth. As AI traffic res...
Operators must move beyond basic human-in-the-loop assistance to embed agentic AI across their digital core systems, build invisible self-healing networks, unlock billions in value...
AT&T is optimizing for upstream traffic, not download speeds In sum – what we know: AT&T is apparently prepared for the “agentic AI wave.” On AT&T’s Q2 2026 earnings ca...
Only a quarter of operators are ready to scale telecom AI In sum – what we know: HCLTech and Mobile World Live have released their “Telecom Pulse Survey Report” for 2026,…
From the newsletter (sign-up if you want it sooner): AI agents are moving from experimentation to execution in telecom, with operators chasing major cost savings while learning tha...
From contact centers to network ops, U Mobile bets on frontier models In sum – what we know: U Mobile has announced a strategic partnership with OpenAI, with AWS providing the clou...
From contact centers to network ops, U Mobile bets on frontier models In sum – what we know: U Mobile has announced a strategic partnership with OpenAI, with AWS providing the clou...
Network APIs move telecom beyond connectivity by giving enterprises trusted signals for authentication, fraud prevention and AI-driven customer interaction The telecom industry’s n...
As Boost Mobile has learned, ervice providers have to understand, “Where does AI bring value to the business and where does it not?” The telecom industry has spent the past…
AI is reshaping telecom and VoIP reliability by detecting network issues before outages hit customers. As operators face rising traffic, cloud complexity, and enterprise demand, sm...
Over the past several weeks, SK Telecom, KT, and LG Uplus have each unveiled major initiatives centered on AI infrastructure, underscoring how telecom operators increasingly see AI...
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