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How to Clean Up Search Results After a Rebrand A rebrand changes your name, but search results often lag behind. Old bios, stale directory listings, and outdated press mentions can...
It starts internally first. When an organization rebrands after a period of growth, internal teams must be on the same page first or the whole project is at risk of failure. Intern...
“How do you rebuild your church’s reputation in the community?” Steve, a pastor in Kentucky, emailed me after my last post. Like me, he had to adjust from church planting where the...
How to Fix Wrong Information on LinkedIn Company Pages Wrong details on a LinkedIn company page can make a strong brand look sloppy. A bad website, an old logo, or a duplicate page...
How to Manage Reputation After a Company Merger A merger can confuse customers faster than it changes a logo. If employees, clients, and investors hear different versions of the de...
Dental Reputation Repair Case Study: Rebuilding Patient Trust A great chairside experience can be undone by a weak first impression online. For many dental practices, patient trust...
Agent Detail Inc. required a holistic approach to automotive branding - one that focused on narrative, identity, and community rather than features alone. The post From Body Shop F...
The YouTuber’s brand launched to blockbuster sales, then listened to the fans who critiqued its formulas.
Grok Reputation Management When X AI Gets Your Brand Wrong A wrong answer from Grok can travel faster than a press release can clean it up. When X’s AI gets your brand wrong, the d...
How to Fix Wrong Information on Crunchbase A bad Crunchbase entry can spread faster than most teams expect. Reporters, prospects, partners, and investors often use it as a quick re...
The question of whether a refurbisher, after repairing a product, can remove the affixed mark and replace it with his own has generated a lot of discussion on this blog. Last year,...
We are drowning in “authentic” brands that all sound like they were raised by the same focus group and fed a diet of corporate mission statements. This seems like a trend these day...
Reputation crises rarely erupt overnight—they quietly grow in the blind spots your team isn’t watching until the damage is already done.
For more than twenty years, The Blake Project carried the same identity into the world. It was there when we opened our doors in 2003. It appeared on our first proposals, our first...
How to Fix Wrong Information in a Google Knowledge Panel Incorrect information in a Google Knowledge Panel can hurt public perception before anyone clicks your site, ruining your d...
Brand reputation is the story people tell about you when you’re not in the room. It’s built on what customers experience and what employees share. Even what the public sees across...
If you’re showing up online but not seeing results, it may not be your expertise; it may be your branding. From trying to appeal to everyone to losing authenticity, these personal...
Your compliance process is often the only experience contractors have with your company — make it count.
How to Stop Scraped Content From Ranking for Your Brand When scraped content ranking starts beating your own site, the damage shows up fast. Traffic slips, brand trust gets muddy,...
When negative media jeopardizes how companies are perceived, Online Reputations offers proven strategies to restore their good name. The post Online Reputations Helps Companies Fig...
How to Clean Up Search Results After a Name Change A name change can feel finished on paper and unfinished in Google. Old bios, directory pages, and cached snippets can keep your f...
When you’ve received professional sanctions for misconduct, incompetence, or ethical breaches in your industry, it can feel as though there’s no coming back from it. You might have...
How to Fix Wrong Information on Bing Places Before It Costs You Customers Wrong hours, a bad phone number, or an old address on Bing Places for Business can cost calls fast. It can...
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