Make Vulnerability A CX Priority
Customers experiencing vulnerability or additional needs exist across every customer population, yet many organizations still only provide support after customers have encountered...
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Customers experiencing vulnerability or additional needs exist across every customer population, yet many organizations still only provide support after customers have encountered...
Chief Writer THE Zimbabwe Human Rights Commission (ZHRC) has called on the government and Zimbabweans to do more to protect older persons from neglect, abuse, discrimination and vi...
The Minister of Gender, Children and Social Protection, Dr Agnes Naa Momo Lartey, has described social protection as a critical pillar of national development, saying no individual...
A new report from the Child Law Project has highlighted an increasing shortage of suitable care placements for some of the State's most vulnerable children with District Court judg...
Once a guardianship is imposed, there are few safeguards in place to protect against individuals who choose to abuse the system. The post Guardians Are Supposed To Care For Our Mos...
by Jim Chimirie on X A state does not print guidance warning against rape unless it has identified a real risk. The Home Office’s own booklet for newly arrived asylum seekers does...
From The Pastor’s Heart this week – “Consent, Bodies and Belonging: Ministering to Young People with Disability. In every church’s orbit are young people with intellectual disabili...
The Commission’s members approved by referendum the Instrumentum laboris for the Fourth Annual Report, due for publication in 2027 and emphasised that the meaningful participation...
UN Special Rapporteur on violence against women and girls Reem Alsalem on Thursday called for stronger protections for older women, warning that ageism and sex discrimination conti...
New article from Special Needs Jungle: Families of disabled children know all too well how easily a request for help can turn into scrutiny, suspicion or even a child protection in...
Government approach will ‘do nothing’ to prevent similar tragedies, children’s care alliance says
The industry often lauds the success of new technologies and rapid advances in real-time payments, but, for some, these changes can create exclusion and leave the most vulnerable u...
Two new studies highlight how communication gaps can complicate efforts to protect vulnerable users of technologies such as social media and AI chatbots. Researchers will present t...
Helping these organizations succeed requires more than insurance coverage alone
An analysis argues California should strengthen state protections for people with disabilities as federal enforcement of community-living rights shifts. The post Analysis: Rights f...
The case of the dead infant found in Kypseli, central Athens, has once again exposed serious gaps in the country’s child protection system.
Disabled kids make up the largest group in foster care. They have the worst outcomes. They stay in foster care longest. They're the most likely to die.
by Calum Miller, The Critic We have to offer elderly and disabled people a helping hand — not assisted suicide Andy Burnham may be the latest in a series of Prime Ministers to pass...
Key Catholic organizations, including the U.S. Conference of Catholic Bishops, have urged Congress to reject recent Department of Justice guidance that they say weakens protections...
Meeting decides that Women and Child Development Officers in districts will be fully responsible for ensuring children’s safety and rehabilitation.
On 17 September 2026, the Financial Conduct Authority (FCA) published its findings in relation to good practice and areas for improvement in payments firms’ approaches to supportin...
Remarks by the Pope at the beginning of the meeting with the leaders of the Eastern Churches and the presidents of the episcopal conferences, on the occasion of the tenth anniversa...
A charity is calling on the French government to create an offence of 'administrative abuse' to protect foreigners in France from coercion linked to their residency status.
Judge grants Dublin woman interim order against neighbour’s relative following alleged incident
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