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It is always a question of how to manage the agreed improvements after Sprint Retrospectives, where you don’t want to miss any improvement items. So, I decided to depict the overa...
You already know something is broken. The spreadsheet that tracked 40 improvements just fine is now a 12-tab monster maintained by a person who might leave next quarter. The sug...
Most improvement work starts with a process someone can see: the steps their team follows, the metrics on their board, the problems in their inbox. That's where it should start....
One of the most common mistakes in process improvement projects is also one of the most avoidable. Teams start with ideas. They start with complaints. They start with what they bel...
You finish the project. The numbers look good. Your process is faster, your team is relieved, and you move on to the next thing. Then, twenty minutes into the next meeting, some...
Here's something that happens every day in your organization: someone solves a problem. A workaround for a broken process. A fix for a recurring error. A clever adjustment that...
Every continuous improvement program starts somewhere, and that somewhere is almost always a spreadsheet. This makes sense. Excel is already on every computer. People know how...
One operations leader, describing how he onboards people to his organization's improvement platform, said something that should make every CI professional pause: "It takes m...
Every CI leader eventually faces the same conversation. A senior executive leans across the table and asks: "What are we getting from all this improvement work?" If your answer...
When artificial intelligence enters the conversation in quality and continuous improvement (CI) circles, reactions tend to fall at two extremes.
Everybody, Every Day If you want to continuously grow your business, increase revenue, and build an engaged, energized team, without adding more cost or resources, there is one sim...
Every improvement program has a version of this story. Someone identifies a change they want to make. They build the business case, get the resources, run the project. The resul...
Quality giants like Joseph M. Juran, W. Edwards Deming and Armand V. Feigenbaum ushered in the era of total quality management (TQM) movement about seven decades ago.
When people think about process improvement, they often think about approaches and tools. Things like Value Stream Mapping, Root Cause Analysis, Control Charts, DMAIC, Fishbone Dia...
In digital and software-driven business environments, quality is ultimately defined... The post How Customer Feedback Drives Quality Improvement appeared first on SRM Technologies...
What Is Production Optimization? Production optimization is a systematic process used to improve how goods are manufactured by maximizing output, quality and efficiency while minim...
Most CI software implementations don't fail because the technology is wrong. They fail because the rollout is treated as an IT project instead of a change management effort. The...
The gap between "I know this is right" and "I have authorization to buy" is usually larger than the gap between "we don't have CI software" and "we need it." If you've been managin...
"We already have Monday.com." If you lead an operational excellence or continuous improvement program, you've heard some version of this from finance, IT, or a well-meaning exe...
Most organizations launching a continuous improvement program think the hard part is choosing the methodology. It isn't. The hard part is getting people to actually use the syst...
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The Challenge Electrolux runs one of the most mature continuous improvement programs in global manufacturing. Its Electrolux Manufacturing System (EMS) has been evolving for over...
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