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A technology array can look impressive and still leave a firm feeling disorganized. The intake form works. The calendar works. The document drafting software works. The payment sys...
"Staying connected with both clients and your team is essential to providing the highest level of service and understanding clients' needs even before they arise. It is also import...
One of the most important skills in client development is learning to truly listen. Hearing tells you the play started. Listening helps you understand where it is going. When you a...
Lawyers are trained to develop judgment. Clients depend on it, teams rely on it and firms are built around it. But strong judgment can become a liability when it hardens into cert...
Running a law firm involves much more than representing clients in court. Lawyers and legal teams must manage case files, track deadlines, organize documents, schedule meetings, co...
A polished demonstration will not reveal whether your billing administrator must re-enter invoice details or your lawyers can find the latest document before a hearing. Working out...
Hiring a first case manager is one of the biggest decisions a small personal injury firm makes. It is often the first time the two attorneys who built the practice hand off part of...
Hiring a first case manager is one of the biggest decisions a small personal injury firm makes. It is often the first time the two attorneys who built the practice hand off part of...
Managing and growing a personal injury law firm means building an operation that runs on systems rather than memory — so the firm can take on more cases, more people, and more offi...
[Sponsored] ATL contributor Frank Ramos shares best practices for any lawyer — from meeting new clients to achieving long-term goals. The post 6 Ways You Can Find Success In Priva...
Headquarters: Southern California URL: https://ucmpracticegrowthsystems.com/ Client Success Manager (Central or Eastern Time Zone) NOTE: Applicants MUST read this entire job...
Every open personal injury matter carries months of work that lives in the details: a filing deadline, a lien negotiated down over three phone calls, an offer refused for a reason...
There's another way you can bring value to your client relationships.
Automated document collection, AI that preps the return, agents that handle admin and onboarding. Those are the promises being made by nearly every tax practice management tool the...
"Practice leadership is fundamentally about people, so aspiring practice leaders should prioritize relationships—with clients and with colleagues in their practice and across the f...
In a small personal injury firm, the managing partner usually knows every client by name and most of their injuries. What is harder to know, on any given Monday, is which of those...
Have you ever wondered how to grow your practice with new patients, or how to retain them and create steady, long-term growth? According to recent studies, the average new patien...
In a small personal injury firm, the managing partner usually knows every client by name and most of their injuries. What is harder to know, on any given Monday, is which of those...
Every personal injury firm feels the strain before anyone gives it a name. The records requests go out a little later, and the paralegal who always knew where everything stood star...
Signing a personal injury client is never a small thing. Behind every signature is the marketing spend that brought the call in and the hours your intake team spent earning that pe...
Law firms need a strategic approach to data collection that distinguishes between first-time prospects, current clients, and returning cases to glean high-value marketing and opera...
Better billing practices can help solo and small firm lawyers get paid sooner, reduce fee disputes, and build stronger client relationships. Briane Pagel shares practical strategie...
Managing and growing a personal injury law firm means building an operation that runs on systems rather than memory — so the firm can take on more cases, more people, and more offi...
One corporate client, several websites, a steady flow of new project sites — and on the other side, one person. Most people assume that takes an agency. I look after exactly tha...
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