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Welcome to the second chapter of our annual report, Consumer Financial Services: 2025 Year in Review. In 2025, the mortgage market saw federal enforcement efforts decrease as the...
He says the servicer denied placing insurance - then a $9,588 charge showed up
He says the servicer denied placing insurance - then a $9,588 charge showed up
An upcoming NRMLA webinar will dive into reverse mortgage servicing, set-asides, and due-and-payable options, including nonrecourse rules.
A servicing transfer, a $4,376 advance and a $203,343 foreclosure - the filing pulls familiar threads
On May 5, 2026, the Massachusetts Division of Banks announced a settlement resolving allegations that a fintech company engaged in third-party loan servicing activity in Massachuse...
Servicers are aiming for 90% retention of their customers
She claims servicing letters arrived years before the assignment was recorded - now a judge will weigh in
Washington regulators cite repeated servicing failures
The Consumer Financial Protection Bureau could finalize changes to its Regulation X servicing rules while creating a regulatory pathway for streamlined GSE refinances by the end of...
Rocket Mortgage filed a complaint in the New York Supreme Court’s Commercial Division on May 14, alleging that United Wholesale Mortgage (UWM) violated contractual terms and caused...
Lending giant alleges a reverse mortgage servicer concealed a CFPB ban and a HUD settlement while dodging unpaid invoices
One missed survey. One wrong address. One six-figure judgment heading back to court
IMB profits per loan rose in 2025 as volumes and loan sizes grew, but net production income remains far below historical norms.
They paid the trial plan. The servicer sent the checks back. Now a foreclosure suit follows
Ginnie Mae removed TPP loans from delinquency counts, expects cures to improve and ramps up loan-level transfers to boost liquidity.
One loan, four different balances, and a $258K discrepancy nobody has explained
The 4th Circuit affirmed dismissal of fdCPA and automatic stay violation claims against mortgage servicers for communications during Chapter 13 bankruptcy. The post Bankruptcy – M...
With Basel III changes on the horizon, could banks pull market share from IMBs?
PennyMac earned $82.3M in Q1, adjusted $117.7M. Production pretax income rose, while MSR hedges hit servicing.
BlackWolf says AI adoption rose from 15% in 2023 to 38% in 2025, cutting mortgage servicing costs by 30% to 50% amid more oversight.
Loan officers are taking their borrower stories to Capitol Hill, giving mortgage advocacy a new frontline voice in the debate over housing affordability and lending policy.
All three credit bureaus also named — and allegedly deleted tradelines instead of fixing them
Borrowers say they learned of an 11.25% second-lien rate only at signing - and that was just the start
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