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The annual contract value (ACV), also known as billings, for managed services deals exceeding $5 million increased 2.7 percent year over year in the second quarter, according to th...
The right toolset is one of the main factors separating thriving managed service providers (MSPs) from those stuck in manual workflows and service gaps. In 2026, MSPs face growing...
The connected Customer Success platform helps MSPs improve retention, uncover expansion opportunities, and lead more strategic client relationships.
Most managed service providers (MSPs) can spend months closing an acquisition and getting to the final signature. And after the deal closes, there’s still the daunting work of inte...
After a merger or acquisition (M&A), most managed service providers (MSPs) come to dread a single word: migration. The logic of consolidating onto one platform is obvious, but...
Here’s a quick test. Open your CRM right now and look at your pipeline stages. Do they tell you what the buyer has agreed to, or what your rep did last? If your stages are named th...
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