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There has been a lot of discussion recently about token systems versus loyalty card systems in laundromats. It’s a conversation that has surfaced many times over the years, especia...
For many laundromat owners, the business is running well using traditional quarters. Customers are familiar with the process, equipment is paid for, and operations feel predictable...
A Game-Changing Mobile Platform for Laundromat Owners and Their Customers New app delivers unprecedented operational control, real-time machine monitoring, and an elevated customer...
Over the past 25 years, the laundromat industry has gone through a significant shift in how owners pay for equipment and technology. In the early days of electronic payment systems...
One of the most common terms used in the laundromat industry today is “cashless store.” But in many cases, that phrase creates confusion about what modern payment systems are actua...
The NEW Standard for Laundromat Management and Customer Experience! CCI has been a trusted leader in laundry payment and management technology for over 25 years, and we are proud t...
For many laundromat owners, loyalty programs are an important part of building repeat business and improving customer satisfaction. Over the years, we’ve helped thousands of laundr...
For many years, the focus in the laundry industry has been on traditional vended laundromats. However, multi-housing properties—such as apartment buildings, hotels, and campgrounds...
One of the most difficult challenges for any laundromat owner is managing trust. As your business grows, you naturally rely more on employees, managers, and key staff to help run d...
A strong loyalty program can do more than reward customers. It can help laundromat owners automate customer engagement, encourage repeat visits, and give customers a reason to keep...
For more than 25 years, we’ve worked with thousands of laundromat owners to help automate their businesses so they can focus on growth instead of day-to-day manual processes. One o...
When evaluating payment solutions for your laundromat, it’s important to compare options on more than just equipment costs or transaction capabilities. While many systems offer sim...
One of the questions I get asked most often is, “What laundry equipment should I buy?” Whether someone is building a new laundromat or retooling an existing store, choosing the rig...
Adding wash-dry-fold service can be an excellent way to increase revenue in a laundromat, but it also changes the nature of the business. Many operators see wash-dry-fold as an eas...
The latest version of the FasCard mobile app brings together customer convenience and operational control into a single platform. While many owners are familiar with how customers...
The new FasCard mobile app represents a significant step forward in how customers interact with laundromat equipment and services. After a long development cycle and an early previ...
Every laundromat owner eventually faces the same reality: laundry equipment requires service. It doesn’t matter which brand you use or how new your store is—machines are mechanical...
For more than 25 years, we’ve helped thousands of laundromat owners automate their operations so they can focus on growing their business instead of managing day-to-day tasks. One...
When people think about what makes a successful laundromat, they often picture rows of shiny washers and dryers, a clean space, and reliable equipment. While those things are essen...
For laundromat owners evaluating payment systems—or already operating with one—there’s a concept that deserves regular attention: float. It’s a simple idea, but one that has a dire...
For more than two decades, we’ve worked with thousands of laundromat owners focused on improving efficiency and profitability. As technology continues to evolve, many operators are...
When it comes to growing a successful laundromat, visibility is everything. You can have the cleanest store, the newest machines, and the best prices in town—but if people don’t kn...
Over the years, I’ve been reading more and more about customer experiences with payment system support, and it made me reflect on what great support actually looks like in our indu...
One of the most common questions laundromat owners ask is simple: how do I make more money in my laundromat? The answer is straightforward. There is no magic formula. Increasing pr...
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