Social Media Ideas for Knowledge Management

Five Common Knowledge Management Challenges—and How to Overcome Them

[Перевод] Основы Knowledge Management в разработке

основные идеи по организации, структурированию и системному управлению знаниями и потоками знаний внутри компании / проекта / стартапа с учетом активного взаимодействия AI и людей...

The Role of Knowledge Management in Enhancing Innovation in Tech Companies

The technology sector thrives on innovation, with every breakthrough propelling the industry into new territories of possibility. At the heart of this relentless advance is knowled...

Aligning Knowledge Management and Supply Chain Management!

A company’s supply chain usually comprises all the operations between sourcing raw materials and delivering the product to customers. Along with this process, there are many challe...

AI And Knowledge Management in InvGate Service Management: Full Guide

A knowledge base is only as useful as it is current, and keeping it current has always been the hard part. Knowledge stays trapped inside resolved tickets, documentation falls behi...

AI Knowledge Base: How to Use AI for Knowledge Management

An AI knowledge base can change how an organization creates, maintains, and delivers knowledge. AI can help turn support interactions and existing information into useful content,...

What Is Personal Knowledge Management and Do You Need It?

Personal Knowledge Management (PKM) is a structured approach to capturing, organizing, and retrieving information so it stays actionable when you need it. Instead of letting notes,...

Building an Effective Internal Knowledge Base: Tips And Strategies

An internal knowledge base puts the answers, processes, and expertise your team needs right where they work. Instead of pinging a coworker who is out of office or digging through o...

How Can Organizations Better Support Knowledge Workers and Enhance Workplace Productivity?

Democratizing institutional knowledge: Building an AI-powered knowledge management system with AWS

Learn how to build a customizable, smart-caching knowledge management system on AWS that captures and delivers institutional (tribal) knowledge through a voice-first AI avatar. The...

InvGate Service Management Recognized in Forrester's Knowledge Management Solutions Landscape (2026)

InvGate Service Management has been included as a representative vendor in Forrester's Knowledge Management Solutions Landscape (2026), the firm's overview of the vendors shaping t...

Structuring workflows with embedded intelligence

KMWorld recently held a roundtable webinar with experts who discussed why modern workflows need a unified context layer of connected and contextualized knowledge, how to build for...

Using OKF with Knowledge Catalog to serve context for agents

We continue to iterate on the Open Knowledge Format (OKF), an open specification that formalizes the LLM-wiki pattern into a portable, interoperable format. But a big question rema...

CW@60: Information management in a world of ‘too much to know’

Information management goes back several centuries – long before what we now call information technology. For Computer Weekly journalist Brian McKenna, it’s a perfect parallel for...

IT Help Desk Knowledge Base: Best Practices for Building It

A knowledge base is easy to launch and hard to keep useful. Plenty of teams stand one up in a week, fill it with a first batch of articles, and watch it slowly drift out of date un...

Как извлечь знания уходящего эксперта до его увольнения

Вы когда-нибудь считали, сколько времени команда теряет, пытаясь разобраться в том, что раньше знал один человек? Исследования показывают, что в крупных компаниях потери от недокум...

AI for Knowledge Management: Keeping support content up-to-date at Microsoft

Our AI agents and self-help channels are often our employees’ first stop for support, and like anyone, they expect the answers they get to be correct. This makes accurate content e...

AI Contextual Organizational Knowledge: Aligning AI With How Organizations Work

AI contextual organizational knowledge is a foundational requirement for enterprise AI maturity. Data and algorithms alone are insufficient without an understanding of how the orga...

Teradata Autonomous Knowledge Platform turns knowledge into action

A foundation to deploy agentic AI without trading control for capability or performance for cost

Best Knowledge Base Software for Enterprise Security Like SSO & SCIM

A good wiki isn’t enough—your security team wants Okta or Entra ID logins, auto-revoked seats, and SOC 2-ready logs. Yet most “best wiki” lists gush about templates and AI while pa...

From the Orange Rag: Clifford Chance reimagines knowledge management for the AI era

Clifford Chance in July announced the launch of a new knowledge management platform, developed in partnership with Epiq Advisory for Law Firms and Microsoft. Legal IT Insider spoke...

From the Orange Rag: Clifford Chance reimagines knowledge management for the AI era

Clifford Chance in July announced the launch of a new knowledge management platform, developed in partnership with Epiq Advisory for Law Firms and Microsoft. Legal IT Insider spoke...

The Knowledge Transfer Problem AI Can't Solve for You

AI only scales the knowledge a company has made explicit. But the way your best people actually make decisions is almost never documented anywhere. We look at why so many AI invest...

Корпоративная база знаний: какие метрики отслеживать и как использовать данные

В компании создали базу знаний: сотрудники написали статьи, загрузили файлы, получили доступы. Только ей никто не пользуется. Люди продолжают искать ответы в чатах, облаке и папках...