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Culture is something every organization has, and something every organization can improve. It shows up in how people treat each other, how decisions get made, and what behaviors ar...
Everybody, Every Day If you want to continuously grow your business, increase revenue, and build an engaged, energized team, without adding more cost or resources, there is one sim...
There's a phrase that Greg Jacobson, CEO of KaiNexus, uses that sounds like a minor word choice but functions as a completely different operating system for continuous improvement....
Most improvement work starts with a process someone can see: the steps their team follows, the metrics on their board, the problems in their inbox. That's where it should start....
Here's something that happens every day in your organization: someone solves a problem. A workaround for a broken process. A fix for a recurring error. A clever adjustment that...
Most CI coaches have experienced this frustration: you train a team on A3 thinking, they do one or two, and then... nothing. You launch a huddle cadence, it runs strong for a mo...
Discover how high-performing organizations build continuous learning cultures by embedding learning into workflows, using AI, and empowering employees to upskill continuously. This...
You already know something is broken. The spreadsheet that tracked 40 improvements just fine is now a 12-tab monster maintained by a person who might leave next quarter. The sug...
When artificial intelligence enters the conversation in quality and continuous improvement (CI) circles, reactions tend to fall at two extremes.
Most learning cultures are built around L&D's outputs, not learners' growth. Here's how to change that. This post was first published on eLearning Industry.
improving-performance-in-products-and-processes
Quality giants like Joseph M. Juran, W. Edwards Deming and Armand V. Feigenbaum ushered in the era of total quality management (TQM) movement about seven decades ago.
Realizing measurable improvement in food safety performance rests largely on the culture of your company. Dedicated investment in optimizing your organization's food safety culture...
It is always a question of how to manage the agreed improvements after Sprint Retrospectives, where you don’t want to miss any improvement items. So, I decided to depict the overa...
Safety culture involves shared values, beliefs, and attitudes among organizational members in implementing safety policies and procedures. It is rooted in understanding human behav...
Most organizations launching a continuous improvement program think the hard part is choosing the methodology. It isn't. The hard part is getting people to actually use the syst...
This is a companion piece to our earlier post on how habit science can build a culture of continuous improvement. That post covers the foundational concepts -- the habit loop, B...
A few years ago, I hosted a panel discussion with four colleagues from KaiNexus -- Greg Jacobson, Maggie Millard, Linda Vicaro, and Kym Guilliotti -- as a launch event for my book...
1. Die Komfortzone verlassen: Die Herausforderung der VeränderungVeränderungen sind schwer. Menschen neigen dazu, sich in ihrer Komfortzone einzurichten, insbesondere wenn aktuel...
The term "performance culture" is currently applied to two fundamentally incompatible management systems. One is rooted in evidence. The other one is management by fear, disguised.
Building a high-performing culture isn't an accident — it's an intentional leadership strategy that prioritizes purpose, trust and empowerment to transform a standard team into a g...
CASE STUDY When Local Improvement Wasn't Enough How St. Clair Hospital scaled a Lean culture across 2,400 employees with a two-person improvement team At a glance 328-bed in...
Manufacturing’s Culture Problem Is Really a Systems Problem And systems can be designed for the better Mark Hembree Wed, 04/22/2026 - 12:...
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