New Homes Ombudsman complaints triple in one year
Complaints to the New Homes Ombudsman have increased threefold in the past year, with a higher proportion of cases being decided in favour of homeowners. The service received 1,802...
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Complaints to the New Homes Ombudsman have increased threefold in the past year, with a higher proportion of cases being decided in favour of homeowners. The service received 1,802...
The U.K. Housing Ombudsman Service is investigating a third-party IT security incident that impacted its case management system on Tuesday. [...]
The Property Ombudsman has outlined the need for closer integration between regulation and redress mechanisms as the government prepares to introduce independent regulation of prop...
Majority of new homes are now covered by the Ombudsman
From renting and troublesome landlords to buying or selling a home, send us your UK housing questionsAre you dealing with a problem with your landlord or tenancy, wondering about b...
The Property Ombudsman has expelled three property businesses from its redress scheme after they failed to pay compensation awards totalling over £1,000 to consumers. The action af...
Three property firms expelled after failing to pay Ombudsman awards
A property management company has been ordered to pay £500 compensation to a leaseholder following failures in contractor oversight and complaint handling during a flooring repair...
Agents urged to play greater role in tackling homelessness
Housing Secretary Angela Rayner aims to slash the time before the house can be taken over
Housing Secretary Angela Rayner aims to slash the time before the house can be taken over
Oxford City Council paid out over £75,000 in housing complaints in 2025-26, more than double the compensation paid the previous year 2024-25.
Property disputes climb sharply as tribunal pressures mount
More than two out of five tenants in houses in multiple occupation move into shared accommodation with little or no information about their future housemates, according to new rese...
Citizens Advice warns that 58% of private renting households receiving housing benefit face rent shortfalls, prompting calls for an LHA increase
Property firms under scrutiny as Panorama uncovers housing benefit abuse
West Oxfordshire District Council is suggesting that at least 65 per cent of affordable homes in future developments be allocated for social rent.
Second home surcharge risks missing the real housing problem, says agency boss
When David Ormston discovered the house next door was being converted from a three-bedroom family home into a property that would house six unrelated tenants, he feared it would be...
Residents say new legislation in England forcing landlords to fix dangerous hazards is not improving conditionsSarah Killick has been battling problems in her social home for month...
Cardiff landlord Said Moussef must pay £3,509 for Rent Smart Wales offences after re-letting prohibited, unregistered flats without a licence on October 9 2026.
With some reluctance, Housing Minister Elanor Boekholt-O’Sullivan (D66) is stepping in to regulate real estate agents.
Minister for Housing was urged to ‘reconsider to prevent any discrimination against children and families in need’
Councils will be given the power to take over poor quality flats and houses if they are not upgraded, Prime Minister announces
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