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A fast and efficient drive-thru can significantly boost a business’s bottom line, particularly in the fast-food and coffee industries. In today’s fast-paced world, customers priori...
To combat modern drive-thru challenges like slow service and order inaccuracies, quick-service restaurants are adopting incremental tech upgrades — such as digitized menu boards, u...
Here we go again.
Customers can soon pick up online orders in the "sweetlane." Read More
Here we go again.
The highly anticipated opening of SONIC on Oahu has answered every foodie's dream. Located at 5001 Kapolei Pkwy., the eatery includes a double drive-thru lane, a walk-up window, pa...
Several cities have dropped the ban hammer on drive-thrus, but thousands of new ones continue to pop up every year, earning chains like Chipotle record profits.
See how Bojangles improved drive-thru performance with AI, operational insights, and a focus on consistency
The AI system has processed over 1 million transactions, with about 90 percent of orders completed without human intervention, one franchisee says
An all-new 'Fast & Furious' menu item just made its way to Universal Studios Hollywood.
What do you do when you desperately want the In-N-Out Burger experience but live on the East Coast? One woman created her own version, complete with a drive-thru.
McDonald's is launching a new tech that will completely change the drive-thru ordering process.
What do you do when you desperately want the In-N-Out Burger experience but live on the East Coast? One woman created her own version, complete with a drive-thru.
Yelp’s annual ranking of the fastest-growing brands in the United States underscores the rapid ascent of drive-through coffee chains focused on speed, convenience and customization...
McDonald's is testing AI in the drive-thru.
By Robert Niles: Fast & Furious Hollywood Drift isn't open yet. But Universal Studios Hollywood invited me to walk the new roller coasters queue yesterday with its creative d...
Police chase a suspected uninsured driver through a Newbridge McDonald’s drive-through before using stingers to stop the car.
The Monfort Lane was legendary back in the 1970s. It housed a fleet of colorful trucks known for being incredibly fast and instantly recognizable.
In today’s QSR environment, small gains in speed and convenience can drive meaningful impact. This playbook explores where friction occurs in across systems, ordering, and payment;...
McDonald’s is testing a new Google-backed AI drive-thru system after its earlier ordering bot became a viral mess. The real challenge is whether Archy can make fast-food ordering f...
Thanks to JP for sending from the bike lane outside Union Station yesterday: “you’re doing it wrong.” Deep suspicions of a Maryland license plate but currently unconfirmed. I guess...
Only the drive-thru of the restaurant is open on Monday after a whopper of a crash.
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