Why Strong Donor Stewardship Starts in the Back Office
A donor’s experience hinges on what happens after the gift is made. Learn how back-office systems, daily gift reports and clear thank-you workflows can turn “boring” operations int...
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A donor’s experience hinges on what happens after the gift is made. Learn how back-office systems, daily gift reports and clear thank-you workflows can turn “boring” operations int...
If the answer is “not always,” you’re not alone. But you may be making fundraising decisions with incomplete — or incorrect — information. When we begin working with a client, we a...
When was the last time a donor felt truly known by your organization? See how small, intentional touchpoints and honest conversations can shift major gift relationships from transa...
Often, when presenting to the Board of Directors of an organization, I ask a simple question: “How much money was contributed last year in the 50 United States, from all sources to...
A donor’s journey can break down before a gift is complete and after the thank-you page. See where form friction, payment barriers and weak follow-up can cost nonprofits future sup...
Before making the next ask, consider what the relationship can hold. The overlooked work after a first gift may shape whether a new donor chooses to stay connected to your mission....
Donors are more likely to stay engaged when they feel seen, valued and connected to your mission. Explore the questions that can turn routine stewardship into stronger donor relati...
As automation reshapes outreach, intentional communication can help donors feel known. Explore how thoughtful messages and handwritten notes can support stronger, longer-lasting re...
Success in major gift fundraising relies on making donor prospects an offer they can’t refuse. What’s a donor offer, you wonder? It’s what a donor receives in return for their anti...
Gross revenue and response rate can hide warning signs in a donor file. Rethink the metrics your board uses to build healthier, more durable donor relationships. The post The Fundr...
Reducing donor fatigue doesn’t have to mean raising less money. Discover creative techniques to diversify revenue streams and strengthen donor relationships. The post Creative Tech...
Reducing donor fatigue doesn’t have to mean raising less money. Discover creative techniques to diversify revenue streams and strengthen donor relationships. The post Creative Tech...
Limited time does not have to mean reactive fundraising. Learn how stronger workflows, clearer priorities and accessible donor data can protect time for stewardship and donor relat...
Developing new supporter engagement programs takes a sustained approach. Many organizations overlook the “missing middle” in their supporter base: donors who give more than average...
Waiting for donors to engage may be costing nonprofits valuable relationships. See how predictive insights can help teams identify likely supporters earlier and invest acquisition...
Some donors plan a future gift but never share their intentions. Use trust-building outreach and meaningful stewardship to encourage planned gift disclosure before a surprise beque...
This is a smart way to organically build a monthly donor program. 1. Make monthly giving the default on your donation landing page. 2. Create an ask string with smaller amounts — n...
Simplifying your fundraising tech stack can reduce costs, secure donor data, and streamline giving. Here is how to evaluate and transition to an all-in-one fundraising platform wit...
By Steven Jon Kaplan Donating Stock May Increase the Size of Your Charitable Gift Many people who think they have little in the way of disposable income may have considerable stock...
A major American aid group has promised to send more medicines to high-need areas around the world with the support of a record large donation.
Newly wealthy donors often feel anxious, not abundant. Learn practical ways to build trust, recognize non-financial capital and step into a true adviser role with post-IPO prospect...
If attracting predictable contribution income from individuals is a goal for you (and it definitely should be unless you’re only seeking to raise money one time), you need to assur...
The public conversation about DAFs relies on broad generalizations.
A matching gift of up to $5,000 per organization supports oral health care at every stage of life, from underserved children to vulnerable seniors, as part of the conference's Cont...
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