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You know the moment. Someone says something in a meeting, or fails to say it, and the room goes quiet. People study their notebooks. Someone reaches for their phone. The conversati...
When I entered the dental field more than 15 years ago, I had no idea how difficult certain conversations would be. Coaching and counseling employees are rarely anyone’s favorite...
The meeting ends and everyone feels good. Decisions got made. Heads nodded. Nobody pushed back, and the room moved on without friction. To most leaders, that looks like a team work...
Does working harder automatically leads to growth in lettings?
A teenager asked me to trust him. I wish the answer had been simpler.Continue reading on The Virago »
Over the past few weeks, we’ve talked about saying no without guilt and saying yes to yourself without shame.
The power of preparation framework asks three essential questions.
Talking too much shuts down others, while talking too little can be boring. Learning to elaborate personal stories sufficiently to be interesting is a skill worth developing.
Navigating a serious relationship can be challenging, with both joyful and worrying moments. You might wonder how to talk about sensitive topics as your relationship grows. Whether...
The fight ended an hour ago—and neither of you will ever mention it again. That’s the problem. Ending a fight isn’t the same as repairing it. The debrief—a calm, later conversa...
Test your knowledge of how to approach challenging academic or behavior issues with families.
If you don’t define it now, you’ll fight about it later.
A colleague once approached me to discuss a difficult career decision. He had been asked by a very senior person in his organization to consider a new role. Based on his descriptio...
Across school campuses and communities, students and educators are discovering how listening, curiosity, and everyday conversations can open pathways across differences and help re...
Hate to argue? Dislike conflict? Seven sentence-starters that reframe disagreement as curiosity.
— There is a specific kind of silence that settles into a marriage when one partner is hiding debt. It is not the comfortable silence of two people who do not need to fill the air....
Patients with serious illness may gradually develop a form of “double awareness” — the ability to hold hope for continued living while also preparing for the possibility of dying.O...
A couple may have many repetitive conversations, but never "the conversation"—the one that would heal, patch up the pain, and enable the couple to go forward in harmony.
It’s hard to be the one at the top, getting pushback to your ideas from various angles. You own the decision, whether it succeeds or fails, yet others also have a stake in the outc...
Are we choosing to avoid tough conversations?
MISUNDERSTANDING? – May 18, 2026 – Scientists Kellie St.Cyr Brisini and Ningyang “Ocean” Wang conducted the study to understand how underlying relationship qualities affect the emo...
Behavioral science shows that other people’s problems rarely stay theirs forever. Here is why we avoid difficult conversations until the consequences become our own.
How teachers and school leaders can both embrace difficult conversations and grow together.
Every educator, whether in a physical classroom or online environment, has faced the uncomfortable reality of encountering difficult students. The term “difficult” can feel heavy,...
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