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For years, Dynamics 365 implementations have followed a familiar pattern. Large teams, multiple management layers, heavy governance, endless status reporting, and too many people p...
2026 Release Wave 1: D365 Sales Microsoft just dropped the 2026 Release Wave 1 features—and you already know I had to break it all down for you. Just like I’ve done before, I’m put...
Think your CRM is just a fancy address book? The truth is, many teams still wrestle with manual logging and repetitive admin work instead of actually selling. Before we roll initia...
How a single system replaced spreadsheets, workarounds and disconnected tools Live and Learn Consultancy needed a single system to manage their full training workflow. They wanted...
Businesses adopt Microsoft Dynamics 365 to modernize legacy enterprise resource planning (ERP) environments and unify disconnected systems. Growing demand for connected finance and...
Dynamics 365 is a preferred software solution available on the market today for companies looking... The post Microsoft Dynamics 365 Alternative for Growing Teams appeared first on...
This blog is part of the series: What is <this tech> and what is it used for? Dynamics 365 as a term Before we start explaining the CRM apps of Dynamics 365, I thought it wou...
In this release, Business Central becomes an autonomous business partner that proactively handles your paperwork. New AI agents will now automatically process customer orders and v...
“Fuel prices do not move in straight lines. One quarter they stabilize, the next they spike without warning. When they do, the organizations that feel it first are the ones with fi...
Almost every business has to handle returned merchandise. In this article, learn the steps for processing a return order in D365. When a customer contacts a company to return a def...
It is 8:15 AM in London. The sky outside is doing what London skies do best, contemplating rain. Jamie, a field sales rep for a US-based healthcare company headquartered in New Yor...
2026 Release Wave 1: D365 Contact Center Microsoft just dropped the 2026 Release Wave 1 features—and you already know I had to break it all down for you. Just like I’ve done before...
100:00:00,000 –> 00:00:05,680In every company and every timeline, the story begins the same, a contract misplaced, 200:00:05,680 –> 00:00:11,760a version overwritten, a folde...
D365 Finance & Operations API, Azure AD auth, OData endpoints, custom services, Dataverse dual‑write, managed identity and token‑based security – this episode is for people sea...
Exporting data from DIXF (Data Import Export Framework) is straightforward when filters are static. But what happens when your business scenario requires dynamic filters—filters th...
The largest asset management firms in the world manage relationships across dozens of countries. Their relationship managers are not sitting in one office covering one city. They a...
I am back with my third article in my series covering the 2026 Release Wave 1 for Dynamics 365, and this time we’re shifting our focus to Dynamics 365 Sales. The release notes drop...
How a US eCommerce Brand Reclaimed 1,100 Hours a Year with One Dynamics 365 App Every peak season, the operations team at a mid-sized US eCommerce company selling clothing and life...
As we announced some days ago at #BCDAYIT, Dynamics 365 Business Central update 28.1 will allow you to deploy your own Business Central agents to production environments. But there...
100:00:00,000 –> 00:00:02,720Dynamics can be a filing cabinet or a growth engine. 200:00:02,720 –> 00:00:04,800Most teams build filing cabinets. 300:00:04,800 –> 00:00:06,...
Modern customers expect businesses to respond instantly, personalize every interaction, and maintain conversation continuity across channels. A customer may start a conversation on...
Step-by-step guide to creating custom pages using AI in Dynamics 365 model-driven apps! рџ¤– In this short, learn how to set up your environment, open your solution, and use the Ge...
MRT Financial Services already had the data inside Microsoft Dynamics 365. What they did not have was visibility into how geography was affecting sales coverage, recovery routes, l...
With Dynamics 365 Business Central 2026 Wave 1 release (v28) Microsoft introduced a new SFTP Client module in System Application, that provides an API that lets you connect directl...
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