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Stand up for your rights when unscrupulous operators gaslight you or fob you off, says Martyn James
MANILA, Philippines — In a dizzying marketplace where the line between legitimate and bogus, scam and sale, artificial intelligence-generated and the real deal is increasingly blur...
It is important to know your rights if you have been affected by a data breach and how you can claim compensation for any distress it has caused.
The Consumer Rights Wiki documents anti-ownership and anti-consumer shenanigans ranging from planned obsolescence to subscription traps, with every shady and sketchy practice in be...
Muscat: Air passengers travelling from Oman are entitled to care, refunds and compensation when flights are delayed or cancelled, boarding is denied or baggage is lost or damaged,....
MUSCAT : Consumers buying online are entitled to an invoice as proof of their purchase and a reference in the event of a dispute, an official at Oman’s Consumer Protection Authorit...
A couple in Delhi alleged unfair practices by Royalty Holidays International after purchasing a holiday membership. They were misled about benefits and terms during a promotional e...
Four in 10 Kiwis who flew in the past two years have experienced a delay or cancellation, yet 90% didn’t know what their rights are according to Consumer NZ.
Introduction The Department of Consumer Affairs, Ministry of Consumer Affairs, Food and Public Distribution, notified the Consumer Protection (E-Commerce) (Amendment) Rules, 2026 o...
Government amends E-Commerce Rules on dark patterns, pricing, sponsored listings, grievances and disclosures from January 1, 2027
From Saturday 12 September, a new access by design requirement will apply to connected products and related services placed on the EU market, making it easier for users to access t...
When the Consumer Duty came into force in July 2023, most of the early attention went to price and v...
В Казахстане готовят изменения в законодательство о защите прав потребителей. Новые нормы должны усилить позиции покупателей при спорах с продавцами и распространить единые требова...
‘Commonsense change’ looks to end current confusion and put ‘passengers first, not shareholders’ when services are disruptedRail passengers whose trains are cancelled will have the...
The delivery of every unwanted promotional message is supported by a familiar explanation: the customer had agreed to receive it. ... Read More
While announcing discounts, e-sellers should display the old price of goods also, as per the amended rules to be operational from January 1, 2027
A district consumer commission in Telangana recently ordered an online marketplace to refund Rs 17,839 to a customer. The refund was due after the customer returned a pair of sungl...
The National Cyber Security Agency (NCSA) has reminded members of the public that they have the right to withdraw consent for receiving promotional messages and request that organi...
As the government prepares to crack down on ‘phoney bargains’ we ask experts about what exactly constitutes a genuine price reductionWhen is a sale not a sale? Online and on the hi...
Discover the essential employee rights in the workplace that every worker should know. From fair pay to safe working conditions, learn how to protect your rights and ensure a posit...
As Sony marches towards its all-digital future, the company is now arguing in a class-action lawsuit that it doesn't mislead customers into purchasing digital licenses for games, i...
Consumer Commission holds company liable for deficiency in service and unfair trade practice; awards Rs 10,000 compensation and Rs 5,000 towards litigation expenses
Consumer group says online shops routinely failed to reimburse delivery costs of unwanted purchases or cost of itemsLeading retailers are breaking the law by failing to properly re...
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