Social Media Ideas for Communication And Patient Experience

When Healthcare Communication Makes Patients Feel Like They Do Not Matter

Understanding systemic and professional healthcare barriers improves communication, helping protect patient trust and psychological safety within overstretched systems. The post Wh...

How Messaging in Patient Portals Impacts Care

By Crystal LindellWhat you write in texts and messages to your doctor can impact the quality of care that you receive, according to a new study published in JAMA. Researchers at Ha...

Patient experience in clinical trials starts with kindness

Patients may not remember every lab draw, procedure, or study visit. But they will remember how they felt. One of the greatest privileges of working in clinical research for more t...

<![CDATA[How much can a better onboarding experience improve patient adherence and persistence?]]>

The Healthcare Leader’s Guide to Employee Engagement

Build a more engaged workforce by improving communication, strengthening culture and creating better connections between frontline teams and the organization. The post The Healthca...

From a Patient Perspective, Governance Is Crucial for Ambient Listening Tools

While healthcare providers have identified best practices for deploying ambient listening tools for clinicians, the industry has been slower to develop consensus around governance...

Documenting curbside consultations can improve patient safety

Implementing a hospitalwide program for documenting informal clinician consultations improved patient safety through better communication and multidisciplinary care in a pediatric...

Patient experience spotlight: Dr. Kevin Watson

Each month, Akron Children’s recognizes an employee for providing an excellent patient experience. Our most recent honoree is Dr. Kevin Watson, a pediatric gastroenterologist. Dr....

The Essential Role of a HIPAA-Compliant Answering Service in Patient Experience

Many people face complex or life-threatening diseases. The good thing is that healthcare providers have specialized expertise to help people […] Magellan Solutions - Call Center |...

<![CDATA[The Connected Patient Ecosystem]]>

Expert Q&A: Improving multiple sclerosis patient-provider relationships

Physician and MS patient Annie Brewster, MD, explains how living with multiple sclerosis transformed her approach to medicine. She emphasizes listening, empathy, and storytelling a...

Healthcare organizations adopting tool to support patient and caregiver conversations

HN Summary • Healthcare organizations across Ontario are adopting ASKmeGOC, a research-backed tool developed at RVH to help patients and caregivers discuss treatment preferences an...

The patient experience question physicians get wrong

There is a question I have heard countless times throughout my career. “Was the patient happy?” It is usually asked with good intentions, but I have often wondered whether we are a...

One Voice, One Message: Why Aligning Your Team Matters

  What is the most important element when communicating with patients and providing care? In my opinion, it comes down to two things: trust and clarity. Building trust is essential...

Putting Patients First: What Patient-Centered Care Really Means

Stuart Gentle Publisher at Onrec 24 Jul 2026|Putting Patients First: What Patient-Centered Care Really MeansThe phrase "patient-centered care" is everywhere in modern healthcare,...

Health Systems With Centers Excel in Care Coordination

To the left, a team of transfer center nurses coordinates intake processes for patients arriving from other facilities. Nearby, clinical expeditors identify and resolve any issues...

The Healthcare Leaders Driving Change Need to Get Better at Explaining It

Healthcare leaders who shape that future need more than innovation. They need a visible, credible voice that helps the people around them — patients, clinicians, employees, partner...

<![CDATA[From Dr. Google to Dr. Claude: Why the Most Important Patient Support Innovation Is Still Human Connection]]...

<![CDATA[What if patient onboarding evolved alongside today's therapies?]]>

A Locally Executable AI System for Improving Preoperative Patient Communication: Multidomain Clinical Evaluation

Background: Patients undergoing invasive procedures frequently experience anxiety and often have unanswered questions regarding the procedure. Although large language models show c...

A look at CVS’ march toward a simpler patient experience

CVS Health Chief Medical Officer Amy Compton-Phillips, M.D., joins senior writer Paige Minemyer to unpack initiatives such as CVS Health 100 and discuss what the ideal patient expe...

Connected Care: How Children’s Hospital Colorado Moved From Data Silos to Data-Driven Decisions

For data to have a positive impact on patient care, it must be quality and accessible. That’s why the Analytics Resource Center at Children’s Hospital Colorado has focused on impro...

The Patient Remains at the Center with NTT Data’s Healthcare Technology and Services

Lindsey Bengfort, Managing Director, Healthcare Provider at NTT Data, cites two key principles that healthcare institutions are concerned with today. First, put the patient outcome...

Can Healthcare Keep Up With Captioning Technology?

Captioning technology is evolving rapidly, but healthcare adoption has not kept pace. Explore how real-time captions can improve communication, comprehension, and patient participa...