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Marsh's annual claims report reveals a 34% surge in global W&I notifications, and a pricing correction that underwriters say still hasn't gone far enough
Marsh's annual claims report reveals a 34% surge in global W&I notifications, a 150% spike in the UK, and a pricing correction that underwriters say still hasn't gone far enoug...
The trade body says deductibles, duplicate filings and coverage determinations, not bad faith, account for many claims closed without payment
Sixteen US insurance carriers have earned Insurance Business America’s 5-Star Claims designation for 2026, as rated by brokers across the country on claims management, communicatio...
Brokers weigh in – and not every carrier made the cut
Two insurers already paid the claim - now they want the bank to cover every cent
Protecting trust, reputation and value
A new claims study maps where deal-insurance payouts are rising fastest – and why
A new claims study maps where deal-insurance payouts are rising fastest – and why
As claims grow more complex and more consequential, the profession needs to rethink what good claims management looks like
Stuart Gentle Publisher at Onrec 24 Jun 2026|Clear Insurance Management Reveals the Stranger Side of Insurance ClaimsIn a nod to the unpredictable nature of modern working life, t...
Communication gaps, inconsistent handling and outdated processes are reshaping how brokers and clients experience claims
A house fire, a $452,000 payout, and a coverage clause the insurer says nobody checks
Claims data is revealing patterns that risk registers often miss. Two experts explain why that matters
One insurer has enacted a new claims charter
Magellan Solutions - Call Center | BPO | KPO | Outsourcing
The Wall Street Journal recently published an article with a striking headline: “The Home-Insurance Coin Flip: Nearly Half of Claims Result in Zero Payout.” 1 The article highlight...
Healthcare payers protect patients from high medical expenses, enabling them to receive the best care without financial hardship. Aside from […] Magellan Solutions - Call Center |...
A $130,817 hail claim, two denials, and one very familiar name behind the curtain
Insurance claims departments are where insurance becomes real. This is the central message I took from Chantal Roberts’ recent white paper, The ROI of Claims Staffing and Education...
Medical claims top 43% as travel insurance payouts hit record highs
Insurance is a business built on risk, probability and trust. From underwriting policies to validating claims, auto and property insurers rely on accurate information to assess ris...
More than half of claims came from just 10 states - but the real story is what's happening to cost per claim
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