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Vitesse’s Shareen Minor discusses delegated claims funding, payment coordination and the potential move into premium transactions
The first conversation between an insurance provider and a policyholder after an accident or property damage is critical. This stage, […] Magellan Solutions - Call Center | BPO | K...
Insurance claims can be complicated, involving paperwork, document verification, policy reviews, and communication between insurers and policyholders. Managing these tasks manually...
When a disaster strikes your business or property, are you insured, for what, and to what extent are some of your earliest questions. To maximize your recovery of the benefits of t...
Agreed protocols, clear roles and shared expectations help keep multinational claims moving
A claims practice expert whose identity I have agreed to keep confidential recently sent me a question that ought to make insurance executives squirm a little: “Can you name an ins...
A dosing error, a denied claim, and an exclusion nobody bothered to read
Danbury, Connecticut, is a busy Fairfield County community where local streets, commercial corridors, workplaces, and public spaces bring people into close contact every day. When...
29 pallets left the warehouse. Zero arrived. The insurer says that changes everything
One premature payout, two carriers pointing fingers, and $9,000 in limbo
I started my career as a writer. Not an insurance professional. Not an adjuster. A writer. When I eventually took a chance on claims, I assumed I was changing careers completely. I...
Additional-insured tender met with weeks of silence, the energy company claims in a federal suit
Could there finally be a solution to the nagging claims supplement problem? For years, the property insurance industry has pursued a singular vision: end-to-end, touchless claims....
Carriers lean harder on remote claims staff as field talent thins, says Mid-America’s Henry Maley
Stuart Gentle Publisher at Onrec 01 Sep 2026|Documenting Job-Related Injuries for Workers' Compensation ClaimsA workplace injury changes more than a paycheck. It changes how a fam...
Yesterday, in “When Will Insurers Advertise That They Found a Way to Pay You More?” I raised questions about the insurance industry’s fascination with claims efficiency and reducin...
Struggling with insurance adjusters? Learn how to manage them effectively and protect your interests. Click here for the ultimate guide to securing your claims!
According to InvoiceCloud’s 2026 Consumer Claims Experiences Survey, about 15-percent of people say they got their claim payment within a week
Realistic valuations, reliable evidence and commercial relationships shape whether a deal is better than fighting on
Cashless claim settlement promises a simpler way to handle hospitalisation insurance claims. But does it also promise freedom from hospital bills? Not quite
My experience working inside the claims process shapes how I advocate for policyholders today. When I review a claim file, I look beyond the final decision and the explanation in t...
The most common home insurance claim is also the most likely to be disputed. The line between covered and excluded sits exactly where most homeowners stop paying attention
New claims handling rules in Washington require insurers to follow updated rules that establish deadlines for responding to policyholders, conducting investigations, issuing denial...
by Mary Hunt at CDN - Insurance is a funny thing. You pay a small fortune to get it and keep it. Then, if you have the blatant audacity to actually file a claim, the company eithe...
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